Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Big Fish Games live chat does not recognize Firefox 3.6

  • 2 svar
  • 13 har dette problemet
  • 7 views
  • Siste svar av mwade1

mwade1
mwade1
more options

I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

Valgt løsning

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

Les dette svaret i sammenhengen 👍 2

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Valgt løsning

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

mwade1
mwade1 Eieren av spørsmålet
more options

Hey! That worked!! Thanks so much!