Clear Cookies & Cache

• https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

Clear the Network Cache

• https://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache#w_clear-the-cache

Websites look wrong

• https://support.mozilla.com/en-US/kb/Websites%20look%20wrong
• http://kb.mozillazine.org/Websites_look_wrong

Troubleshooting extensions and themes

• https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

Check and tell if its working.

sorry, tried all that was mentioned above... none worked...

-> Close Firefox (click Firefox button and click Exit)

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

• As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
  • firefox -safe-mode
  • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode
  • "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Does the website's text appear normally while you are Browsing in Firefox Safe Mode ???

mha007, the text doesn't appear normal on safe mode... it applies to all the sites i have visited...

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

• https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile

• https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile

Check and tell if its working.

mha007, created a new profile, mozilla firefox first run etc was shown indicative that i was able to create a new profile, but still, web page text does not display the correct text...

This can be a problem with the Arial font.
You can try to check the fonts:

• http://browserspy.dk/fonts-flash.php?detail=1 Fonts Information - Detected via Flash

Does it work if you temporarily disable the website fonts and set another font as the default fot?

• Tools > Options > Content : Fonts & Colors > Advanced : [X] "Allow pages to choose their own fonts, instead of my selections above"

hi Cor-El, apparently, I managed to have the browser display the the text properly... the same with your suggestion, having "allow pages to choose their own fonts..." UNCHECkED... don't know for what reason... but i'll try that suggestion of yours regarding arial font and will report back... thanks!!!