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Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a different, equally old Verizon account kept on TB in an identical PC I no longer use. When added to TB on the present PC it tests and works fine until TB is closed. Repeated numerous times. Having read thread # 1286437 I did what follows , to no avail: 1. tried TB in troubleshoot mode; 2. tried in Windows safe mode; 3. cleared startup cache; 4. drastically pruned old emails; 5. looked up profile folder under troubleshooting info. Folder qxxxxxxd ( size 1.18 GB before adding new account) holds one folder tree, one directory tree, but NO prefs.js file. Instead, twenty-two prefs-xx.js files from 1 to 22; removed all to a thumb drive except prefs-1.js which I dared not rename as prefs.js; 6. found two profile folders, both labeled default. One is the above holding 1.18 GB, the other holds 685 MB (probably harmless and related to an old university account no longer extant). I copied both profile folders to a thumb drive. Note: profile folder qxxxxxxd is clearly engaged in what I am attempting. When TB is open with the added new account working -- which is the case as I am writing --, profile folder size increases from 1.18 to 1.20 GB and the number of folders increases by one (under "Mail" the list of pop.verizon-xx.net sub-folders increases from 17 to 18). Please advise on what to do next; I am 86 and no software geek, but can follow instructions... Thanks --Paul

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to create a new profile, which I did. Doing so WIPED OUT ALL OF MY BOOKMARKS, SETTINGS, ADD-ONS, OPTIONS, HISTORY, EVERYTHING!!! I now have a blank version of firefox.

How in the world can I get them back???

PLEASE HELP!!!!

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

Hi all,

I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik.

As I'm sure many of you know, this extension needs to: This add-on needs to:

• Download files and read and modify the browser’s download history
• Monitor extension usage and manage themes
• Display notifications to you
• Access recently closed tabs
• Hide and show browser tabs
• Access browser tabs
• Store unlimited amount of client-side data
• Access your data for all websites

This add-on may also ask to: Read and modify bookmarks

Theoretically, I find this extension useful but I am concerned about the "Access your data for all websites" requirement. I read through Mozilla's permission request messages for Firefox extensions documentation and it seems like granting this extension these permissions would be a huge risk for the work I do– investigative journalism. It seems like I'll trade organizational benefits for a wider attack surface.

Can anyone speak more about the risks involved with using this extension, the trustworthiness of the developer, and why it needs the "Access your data for all websites" capability?

Thank you.

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them the same way. This still works to close the actual bookmarks/history, but the sidebar doesn't return to being hidden (despite being hidden before I opened them), it hangs around taking up space on the left of my screen. Even after I removed everything so it's just a useless blank rectangle with "customise sidebar" at the bottom, it defaults to staying open unless I click the button. It's really annoying. Is there any way to make it hide itself again automatically once I'm done using it?

I use Thunderbird to download my email to my laptop (MacBook Air). I have 4 different email accounts that get downloaded -- 3 use POP. One uses IMAP. It is set up correctly with port 993 and security SSL. When I click on an IMAP message in my inbox, it opens blank, except for the subject line in the frame of the email. Sometimes it will fill out, but sometimes, especially lately, the blank message just sits there, taunting me.

I can read and respond to the message if I log onto the email server in a browser (Firefox, if it matters) but I want my messages on my laptop. I tried to switch to POP to see if that helps since my other 3 email servers work fine, but I can't make that work either. Thoughts? Thank you!

Incidentally, I do not need to save all my messages on my server. I'd be happy to delete them after a couple weeks, but I can't seem to make that happen either.

Well looks like they did it to us again. My tabs are back on top again and need to put them below where I am a lot of other users like our tabs!

Update: So the code in the solution has worked it did put my tabs back on the bottom but I just noticed it also had a side effect where the + icon for a new tab is now missing. Using the code in the solution is there any way to readd the new tab + icon?

Weird part is if I go into customize the + icon is showing in the tabs bar but hen I close customize the icon disappears I have tried removing it and adding it back but it still gets removed.

I use google to host my email account. I use Imap with TB 128.5.0 esr. MacOS 15.1.1.

Recently, maybe after last OS update, older emails stored in folders (synced with google mail) have zero body text. The same emails are fine on my ipad and phone.

I have check that all folders are subscribed and forced a sync.

Help!

Thank you!

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version. He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur. He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago. So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different? Thanks very much for the help. Tony

I've updated my MacBook from MacOS 14 to 15.1.1 and it seems to have broken CardBook 97.5. I've checked for updates to the add-ons. I'll get in touch with the developers as well. Has anyone else experienced this?

How does one transfer addressbook entries from an old computer to a new one?

David from TB support wondered how I could get correspondence between help seekers and TB supporters when I followed the instructions I was given. I followed the instructions from November 9 and provided them in my email today. I suppose the problem is that I did/do not know how to place the entries from the old address book into a file that can be transferred from one computer to another. I assumed the file was abook.sqlite, automatically including all of my entries from the address book in the old computer. Apparently, this is not the case.

I need to know how to download into a file my entries from the address book in the old computer. Once that is done, I should be able to transfer that file to my new computer. I also need to know how to install the old entries into the new address book.

Thank you for your attention in this matter.

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screenshot below) Secure DNS, check DNSSEC, check TLS 1.3 check Enrypted SNI, fail In Firefox i tried doing exactly what the person did in the video but i dont have the settings he is showing in about:config Why is that? (Below you can see the screenshot, those settings are missing from about:config)

So my question reamins simple, how can i enable Enrypted SNI in Firefox?

Hello, I would like to provide other users with the Thunderbird junk adaptive filter that I have developed to a certain level, but which file in the Thunderbird folder do I give them to do this?

Thanks for reading.

Greetings. Please help.

After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from website. No luck. Safe mode works fine. My normal mode does not work even when all the addons, etc are disable. I'm a simple user with no customisations of the FF browser.

Tried new profiles, untick performance, etc.

I've even tried restore win11 update to an earlier date. Same result.

Other browsers work fine but I want to support Mozilla. I'm at the point of switching to another.

Crash IDs: bp-0dcff036-72ca-46e1-af89-caad20241126 26/11/2024, 3:50 pm View bp-37129959-b635-469c-aa2b-2f4910241126 26/11/2024, 3:50 pm View bp-809cab3e-8068-40bb-93b0-9e5750241126 26/11/2024, 3:50 pm View bp-e7a27777-15c9-42cd-8618-408230241126 26/11/2024, 3:50 pm View bp-f005a29a-9c8b-415a-8de1-5e0d30241126 26/11/2024, 3:50 pm View

Grateful for your help. Many thanks.