Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I have enabled cookies, but I still can't access the website. HELP!

  • 2 respostas
  • 5 têm este problema
  • 1 exibição
  • Última resposta de cor-el

palooka5
palooka5
more options

I have enabled cookies, but I still can't access the website. I keep getting a pop up asking me to enable cookies. How do I fix this?? See screenshots. HELP!!!

I have enabled cookies, but I still can't access the website. I keep getting a pop up asking me to enable cookies. How do I fix this?? See screenshots. HELP!!!

Todas as respostas (2)

palooka5
palooka5 Autor da pergunta
more options

I tried to load screenshots, but it just kept showing the spinning circle icon and would not load the images.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

You can also check if DOM Storage is enabled.

You can check to make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

See also:

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can also try to crop images and only keep the relevant part(s) and possibly save them with a higher compression value.