Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Resolution

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta de cor-el

more options

when i start browser or open a new tab, the screen resolution is reset to 800x600, before that it was set at 1680x1050 and i need to change it back in pc settings i use Firefox ESR 52.9.0

when i start browser or open a new tab, the screen resolution is reset to 800x600, before that it was set at 1680x1050 and i need to change it back in pc settings i use Firefox ESR 52.9.0

Solução escolhida

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • Mozilla/5.0 (Windows NT 4.10; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Ler esta resposta 👍 1

Todas as respostas (1)

more options

Solução escolhida

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • Mozilla/5.0 (Windows NT 4.10; rv:52.0) Gecko/20100101 Firefox/52.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.