Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

password no longer works

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de sfhowes

more options

All of a sudden Thunderbird tells me that my password is invalid. This is the same password that I used to then go to the aol.com page put in the same password and my emails come up. I have not changed my password in thunderbird. It will not let me sign in. I don't want to change it in Thunderbird because then it won't match what I have in AOL. Can you please advise? How can Thunderbird all of a sudden tell me my email address is invalid when I did not change it.

All of a sudden Thunderbird tells me that my password is invalid. This is the same password that I used to then go to the aol.com page put in the same password and my emails come up. I have not changed my password in thunderbird. It will not let me sign in. I don't want to change it in Thunderbird because then it won't match what I have in AOL. Can you please advise? How can Thunderbird all of a sudden tell me my email address is invalid when I did not change it.

Todas as respostas (1)

more options

Is your account @verizon.net or @aol.com? If it's Verizon, use an app password:

https://support.mozilla.org/en-US/questions/1344702