Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Facebook / Shopify pop up blamk

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

scottalewis2
scottalewis2
more options

when accepting terms and conditions pop up in Shopfiy the facebook channel pop up is blank and I am unable to finish set up. Why would a would pop up window be blank but with a URL in firefox: https://facebook-ads.shopifycloud.com/terms_and_conditions?appId=372033192897621&betaTos=true&businessId=1071219976978651&fbWindowHeight=525&fbWindowWidth=1000&isMobileDevice=false&merchantSettingsId=623977695418018&shop=the-freedom-spice-company.myshopify.com

when accepting terms and conditions pop up in Shopfiy the facebook channel pop up is blank and I am unable to finish set up. Why would a would pop up window be blank but with a URL in firefox: https://facebook-ads.shopifycloud.com/terms_and_conditions?appId=372033192897621&betaTos=true&businessId=1071219976978651&fbWindowHeight=525&fbWindowWidth=1000&isMobileDevice=false&merchantSettingsId=623977695418018&shop=the-freedom-spice-company.myshopify.com

Todas as respostas (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.