Original email text shows up in reply when i completely delete it.
Recently i notice that when i completely delete the original email text when replying to it, then the entire orginal text shows up anyway once the reply's sent.
i don't want to turn off the "Account Setting -- Composition -- Automatically quote the original message when replying" setting because it's very useful most of the time.
How to i keep the original message from showing up after i delete all of it?
Thanks much in advance
Solução escolhida
I cannot duplicate this. Do you use any addons? If so, I suggest you click help>troubleshoot mode, restart TB, and see if the problem continues.
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Please share the explicit details. I understand you - click to reply to an email - you erase the original text - you key in new text - you click send - the original text is part of the sent message? Please clarify.
Yes, that is exactly it. Original email text shows up quoted, under my text reply.
david said
Please share the explicit details. I understand you - click to reply to an email - you erase the original text - you key in new text - you click send - the original text is part of the sent message? Please clarify.
Solução escolhida
I cannot duplicate this. Do you use any addons? If so, I suggest you click help>troubleshoot mode, restart TB, and see if the problem continues.
ok, now i can't reproduce it here either. --i don't use any addons, just Thunderbird in linux and Win10.
i installed the latest update and rebooted the box, and now the problem's gone away. Exchanged email with a few folks to check, and they don't see the original text being included anymore.
Beats me, but i'm very happy it's not a problem any more. i really appreciate that you took time to check this out, david.
Well, I was glad to respond, and I'm pleased that all is working.