Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox not working on www.ny1.com

  • 3 respostas
  • 1 tem este problema
  • 33 visualizações
  • Última resposta por cor-el

more options

Tried everything. Only this one site will not play video with Firefox. Never had this problem until yesterday after I updated Java.

I've refreshed firefox, uninstalled all plugins, reinstalled TWICE. Disabling plugins like adblock do not resolve the issue.

All that displays is a black screen where the video should play.

Video plays on all other sites. Also can play the video on same laptop using safari.

Tried everything. Only this one site will not play video with Firefox. Never had this problem until yesterday after I updated Java. I've refreshed firefox, uninstalled all plugins, reinstalled TWICE. Disabling plugins like adblock do not resolve the issue. All that displays is a black screen where the video should play. Video plays on all other sites. Also can play the video on same laptop using safari.
Capturas de ecrã anexadas

Todas as respostas (3)

more options

If video plays fine on other sites, it is probably not a problem with firefox. It sounds like a problem with that website. Perhaps contact their support?

edit: unhelpful/misleading comments removed by moderator

Modificado por philipp a

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Try to disable hardware acceleration in Firefox.

You can also try to disable hardware acceleration in the Flash player and disable protected mode in the Flash player See also: