Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

my.yahoo page works then freezes

  • 2 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta por rickmhorgan

more options

I login to my.yahoo which I use as a home page. The page loads and all works well for a period of time and then you click on a URL on the page and it just spins and never delivers requested page. If I leave my.yahoo and select another URL within Firefox, it connects with no issue. If I then go back to my.Yahoo and try a URL again it might load and most of the time closing Firefox and reopening it corrects the problem.

I have had this through several versions of Firefox and it only happens when launching a URL from my.yaoo

thanks

I login to my.yahoo which I use as a home page. The page loads and all works well for a period of time and then you click on a URL on the page and it just spins and never delivers requested page. If I leave my.yahoo and select another URL within Firefox, it connects with no issue. If I then go back to my.Yahoo and try a URL again it might load and most of the time closing Firefox and reopening it corrects the problem. I have had this through several versions of Firefox and it only happens when launching a URL from my.yaoo thanks

Solução escolhida

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Solução escolhida

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Thanks for the info I tried several of the steps including turning off hardware acceleration and smartblock. Things are looking much better today and I will continue to monitor for rest of the day. If no re-occurrence, I will mark this as solved and close it out

thank you