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Firefox won't take my password when logging into samsclub.com but IE will. How to fix?

  • 2 respostas
  • 4 têm este problema
  • 3 visualizações
  • Última resposta por WaveJumper

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I was an Internet Explorer user who just switched to Firefox. When trying to log in to my Samsclub.com account, the sign-in screen wouldn't take my samsclub password.

When I switched back to IE, that browser took the password and I was able to gain access to my account.

Don't know why it took in IE but not in Firefox. I prefer Firefox to IE. Is there a fix for this? I haven't had this problem (so far) when logging in to other sites that are password protected.

I was an Internet Explorer user who just switched to Firefox. When trying to log in to my Samsclub.com account, the sign-in screen wouldn't take my samsclub password. When I switched back to IE, that browser took the password and I was able to gain access to my account. Don't know why it took in IE but not in Firefox. I prefer Firefox to IE. Is there a fix for this? I haven't had this problem (so far) when logging in to other sites that are password protected.

Solução escolhida

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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Solução escolhida

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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Thank you! Solution worked.