i haven't been able to get on firefox for weeks! it crashes on opening within seconds. i reinstalled hoping that it needed to be updated but that didn't work. it won't even open in safe mode. i am desperate...
all of a sudden a few weeks ago i cannot get on firefox. it crashes immediately upon startup every time no matter what and crash reporter arrives. i have researched all the articles and followed their suggestions. i installed the newest version of firefox and still get the same results. i can't even open firefox in safe mode. i dont' know what else to try and really need my favorite browser back and all my bookmarks and passwords...
Solução escolhida
since i exhausted every angle throughout january and early february, i really can't pinpoint what made the difference today but... IT'S WORKING NOW! firefox had been deleted from my computer for a few weeks now so with renewed determination i searched every single folder on my entire hard drive and found 3 random files with mozilla or part of the word mozilla in them and deleted them. i shut down the computer and restarted it a few hours later. i downloaded firefox 10 (even higher version than the one i was updating to a month ago) from google chrome and installed it. so thank you for your input and effort to help!
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-> Update Firefox to the latest version 10
Check and tell if its working.
the version 9.0.1 is an update (installed early january and then again attempted beginning of february - first as an update and then later as a clean install) since i began having this problem on version 8.0.1. i have tried so many different things over the course of almost 2 months now and have now begun using google chrome because for some reason firefox is the only thing affected on my computer. thanks for your suggestion and willingness to help! :)
Solução escolhida
since i exhausted every angle throughout january and early february, i really can't pinpoint what made the difference today but... IT'S WORKING NOW! firefox had been deleted from my computer for a few weeks now so with renewed determination i searched every single folder on my entire hard drive and found 3 random files with mozilla or part of the word mozilla in them and deleted them. i shut down the computer and restarted it a few hours later. i downloaded firefox 10 (even higher version than the one i was updating to a month ago) from google chrome and installed it. so thank you for your input and effort to help!