
Firefox crashes
Crash ID: bp-4e8583d2-dfd6-4d37-b6ac-c121c2130616, Crash ID: bp-b61aa3cd-0f90-44ca-926a-627d62130515, Crash ID: bp-aed73be0-2186-424c-85d4-9d1ec2130515, Crash ID: bp-2cbe64b3-aaab-444c-bcb9-d8d5d2130507, Crash ID: bp-79e904a0-b2d4-4c7d-ab0b-c2faa2130503
Problem signature:
Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 25.0.1.5064 Application Timestamp: 5282f204 Fault Module Name: psupport.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 5251653c Exception Code: c0000005 Exception Offset: 0000dced OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1057 Additional Information 1: 847e Additional Information 2: 847e3e131b46d475ce8c38ba04a53ecc Additional Information 3: 2f7c Additional Information 4: 2f7c1122b517dc1fb9cc9c0786b4e3ad
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plis any help
All Replies (4)
Looks like a problem with a DivX plugin (npdivx32.dll)
so what should i do my firefox still crash, cause my firefox not response, i did manualy Finding your profile without opening Firefox , Delete the pluginreg.dat file done, open firefox still crash
sorry my mistake, now my firefox was able to work, thx to solve my problem
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