All Products Community Forum

I installed mozilla thunderbird onto my new computer. From my old computer, I put the v5lpggs. default file from my old computer in the import area on my new computer. I can use my 3 gmail accounts again but not my 2 .sbcglobal.net accounts as I keep getting all kinds of error messages, mainly wrong configurations or timing out. How do I fix this?

After a recent Firefox update about 2 or 3 weeks ago, my Firefox browser keeps asking me to turn on location permissions, but that permission is set to allowed. Searches performed choose my correct location but always prompt for location services access and opens Windows Location Services. This problem is not happening in other Browsers I have tried, only Firefox and only since the update in early to mid-December.

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Vince Hunter < omni232@telus.net> Can you give me instructions in laymans terms to fix this bug and return it back to the way it was?

I have 8 email accounts on Thunderbird, 5 Gmail and 3 Outlook. My newly added Gmail account has stopped downloading email, while all the others still work as they should. I keep getting pop-up messages from Thunderbird “Server imap.gmail.com has disconnected”. The problem started yesterday and only 1 of the 8 accounts. This new Gmail account is transferred from one of my Hotmail accounts. I have 7800 emails on the server waiting to come down. Alfred

I seems to be a problem with the newer/latest browser updates. I'm currently running 133.0.3

I know browser 124.0.0 had no issues as this, I may have to revert.

I have a very strange issue with Youtube, specifically when I click on a video. The far right and far left empty space weren't usually this big. I don't know what I did. Some fixes I've tried were: ctrl 0 ctrl - and + to see if anything changes. uninstall reinstall.

Pressing "t" to make it theater mode looks normal. Just specifically when the player is "normal" size. No other websites or pages are affected, not even Youtube's homepage is affected. Literally only when I watch video on the normal player size.

I realize its a minor issue but it bugs me a lot. Thank you.

How do I sign out of FF on my Iphone? When I attempt to log out of either the computer or the phone it stops sync. I want to be able to use firefox on the phone without having the computer on???!!!

My mobile phone is Samsung Galaxy A54. Having purchased Proton Unlimited on Novemver 27, 2024, I had Security breeches using the Brave Browser coupled with ProtonVPN. Immediately, I uninstalled both. Samsung reset the phone. (The final confirmation of being "hacked" occured when finding a new App installed without my knowledge; having a Contact Address with the Street Address: "Hacker Lane". Why so obvious? I could list other red flags that I wasn't certain about, but don't have the space here to explain. I have two Proton Accounts that are linked. I had to access them for 2FA linked to Google, PayPal, & Samsung. Am unsure if it's safe to continue using Proton Pass. I changed my Google, PayPal, & Samsung passwords so that they won't match the previous ones stored with Proton's Password Manager. I don't feel secure storing my Passwords with Chrome or FireFox, either. The Samsung "Reset" was not a "Hard Reset". I have Yubikeys stored on my Yubico Authenticator THAT I HAVE NOT USED...though purchasing them on the same day that I signed on wirh Proron Unlimited. Can't figure out how to add or use them with Accounts. With a hard phone reset I may danage the installed Keys. Can you help with these issues? Thanks...for any insights.

When I open my Google Assistant and want expanded results, it always opens the results on the Samsung browser that came or installed on my phone. My question is can I possibly change a setting to have my Google Assistant open results in Mozilla Firefox? And if so, how? Thank you.

Brent Beaty

On the New Tab Page I used to have a tile under Short Cuts that had a big plus symbol and let me add shortcuts to the page. It's now missing and I can't figure out how to bring it back. I don't why it's gone as it's not even two complete rows and I've allowed the max and I'm not using but 9 spaces.

Anyone have any idea how to bring it back?

Can you tell me the key(s) to open the AI Chatbot sidebar under Firefox Labs? (or implement one if you haven't) every time i hit the X to close it (as it takes up a lot of space) there is no easy way (that i can find) to reopen it without clicking through a bunch of stuff. Thanks!

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

Please teach me how to quickly jump to the folder where I have saved an attachment file on my PC soon after I saved the file? I want to open the attachment file soon after I have saved it to a folder I selected upon saving it. Does Thunderbird have a function to indicate the folder to which I have saved an attachment file on my PC?

I would never buy anything from TEMU, but I was shocked to see an icon for their storefront when I opened a new tab today. Haven't they been the subject of articles and class-action lawsuits about their privacy violations, illegal data collections, not to mention the shoddy products and knock-offs and labor violations...?