Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

XML parsing error: undefined entity

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

rezcov_d
rezcov_d
more options

XML parsing error: undefined entity Address: chrome: //browser/content/browser.xhtml Line 744, character 15: 

                      <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^

Hi, guys
Get this message in pop-up window. How can I fix it?
XML parsing error: undefined entity Address: chrome: //browser/content/browser.xhtml Line 744, character 15: <toolbarbutton id="UITourTooltipClose" class="close-icon" --------------^ Hi, guys Get this message in pop-up window. How can I fix it?
Capturi de ecran atașate

Soluție aleasă

This can be caused by a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You can do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Citește acest răspuns în context 👍 1

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

This can be caused by a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You can do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.