Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

  • 1 ответ
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от guigs

more options

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Все ответы (1)

more options

No, sync is not a back up service, only sync. I am sorry, but unless you have a back up of your profile locally it is not recoverable.