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The purple mask does not appear when in private browsing mode

  • 2 ответа
  • 3 имеют эту проблему
  • 4 просмотра
  • Последний ответ от BelFox

caseyj66
caseyj66
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I am on version Version 61.0.1 and I've searched your KB for a solution, but have not been able to resolve this issue. I select 'New Private Window' but the purple mask does not display. I just want to be able to tell when I'm in private browsing mode.

Attached is a screenshot of a tab opened in private browsing mode.

Thank you.

I am on version Version 61.0.1 and I've searched your KB for a solution, but have not been able to resolve this issue. I select 'New Private Window' but the purple mask does not display. I just want to be able to tell when I'm in private browsing mode. Attached is a screenshot of a tab opened in private browsing mode. Thank you.

Выбранное решение

Hi caseyj66,

Has your problem been resolved? If so, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Best regards, BelFox

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Все ответы (2)

BelFox
BelFox
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Hi caseyj66,

Possibly you're in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History). See https://support.mozilla.org/en-US/questions/1158685.

Does that help?

Best regards, BelFox

BelFox
BelFox
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Выбранное решение

Hi caseyj66,

Has your problem been resolved? If so, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Best regards, BelFox