Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Lost all my saved passwords and Bookmarks and Sync did not help

  • Нет ответов
  • 0 имеют эту проблему
more options

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled firefox and signed in. To my surprise, all my passwords and bookmarks were gone. I thought I'll get them after synchronization but nothing. That will be a big issue for me, can anyone help me get atleast my passwords back?

I had recently reset my laptop which removed all apps including firefox. All my passwords were saved in Firefox and I had no backup. After reset, when I reinstalled firefox and signed in. To my surprise, all my passwords and bookmarks were gone. I thought I'll get them after synchronization but nothing. That will be a big issue for me, can anyone help me get atleast my passwords back?

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.