Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

audio won't play

  • 2 ответа
  • 7 имеют эту проблему
  • 6 просмотров
  • Последний ответ от AliceWyman

more options

I have no audio when I try to watch a video or listen to music, as on Youtube or music samples on Amazon. Yet I can hear the audio in the Mozilla add-ons demonstration video on the add-ons page. I have tried all the suggestions listed on the support page and none of them work. This problem started about 3 weeks ago for no apparent reason.

I have no audio when I try to watch a video or listen to music, as on Youtube or music samples on Amazon. Yet I can hear the audio in the Mozilla add-ons demonstration video on the add-ons page. I have tried all the suggestions listed on the support page and none of them work. This problem started about 3 weeks ago for no apparent reason.

Выбранное решение

I guess I'm just too literal. When the audio wouldn't play it didn't act like a crash to,e.g. a violent shut-down to the program. The solution was simple. Downgrade the version of Flash Player. I downgraded from 11.3 to 10.3. Problem solved

Прочитайте этот ответ в контексте 👍 2

Все ответы (2)

more options

Выбранное решение

I guess I'm just too literal. When the audio wouldn't play it didn't act like a crash to,e.g. a violent shut-down to the program. The solution was simple. Downgrade the version of Flash Player. I downgraded from 11.3 to 10.3. Problem solved

more options

For anyone reading, see these articles about Flash Player 11.3 problems and solutions: