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Since updating Thunderbird lately to 128.3.3esr (64-bit), "Open in conversation" is grayed out, SHIFT+CTRL+O shortcut also doesn't work. There is a small chance it happened on a previous update, I'm not sure. This function is something I use regularly so this bothers me greatly. I tried rebuilding the global database according to https://support.mozilla.org/en-US/kb/rebuilding-global-database with no luck - the problem persists. The file now has 1,18 MB, I'm quite certain it was significantly larger before. The problem occurs in all accounts I have and it worked on all of them before. Threading itself works properly if I go to View>Sort by>Threaded so the messages are recognized as threads properly.

How do you view full headers, these days? Supposedly View > Header > All, but in my version, View > Header does not exist, either when viewing in list format, or even after opening the actual email.... Thanks.

I have received an HTML-formatted message, which arrived with a red background colour. When I reply or forward that message, the message composition window appears with the same red background colour, and with black text. The resulting black text on a red background is hard to read.

How can I change the background colour of the reply or forwarded message which I am composing? How can I override the background colour set by the sender in the original message?

Note that I am asking about the background colour of a message which was set by the sender. I am not asking about how to set the default colour of messages I compose from scratch. Nor am I asking about how to set the background colour of Thunderbird windows or UI elements.

Thank you in advance.

When sending an email the contacts list in the left sidebar is not in alphabetic order, which is not very convenient. It used to be, but I don't know why it changed. Regards, Alan

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an issue that prevented me from sending emails from my Hotmail email accounts. I gave up after a week of troubleshooting.

Outlook has come up with more bugs and shenanigans, so I tried again, convinced that there had to be a solution. And I found one. If anyone is interested, I was getting the error "Login to server outlook.office365.com with username <...> failed", and the way I fixed it was by replacing "hotmail.com" with "outlook.com" in the server settings. However, not all is fixed yet.

Current problem I noticed that the messages in my Outlook mail (other than the inbox) are not syncing properly. When I start TB, it appears to sync folders because I have seen new emails in subfolders already. However, if new emails come in while TB is open, it only syncs them if they are in my inbox.

I have looked around already and found that when I right-click that email account and I choose "Subscribe...", it presents me with an empty list and I can't see or enable/disable any folder subscriptions (refresh does nothing). This is strange because of 2 reasons: 1. All my subfolders are there, and they seem to sync when I start up TB. But even if I immediately open the subscribe window, the list is empty. 2. I have a total of 4 email accounts configured, 2 Outlook and 2 Gmail. All except for 1 Outlook account show me the list of folders in the subscribe window, so that made me think it was something in my Outlook account settings. However, nothing I can find there seems to be helpful.

Does anyone have an idea on how to fix this? I'd rather not close and re-open my TB app each time I want to check for new messages. I really want to give TB an honest chance but it's not making it easy for me to like it right now.

I can't retrieve or send emails. says sending of password for user vnoel3@start.ca did not succeed. I hit ok and window comes up enter new password. I try but won't take new password. Are you having issues this morning? Thankyou for your time.

Hi, I use Thunderbird to recieve my emails and I save my emails on my mac but I see that the content of almost all emails from december 2023 to august 2024 has disappeared. The emails are not lost. It is only the content and the header? It is strange.

I use Thunderbird to download my email to my laptop (MacBook Air). I have 4 different email accounts that get downloaded -- 3 use POP. One uses IMAP. It is set up correctly with port 993 and security SSL. When I click on an IMAP message in my inbox, it opens blank, except for the subject line in the frame of the email. Sometimes it will fill out, but sometimes, especially lately, the blank message just sits there, taunting me.

I can read and respond to the message if I log onto the email server in a browser (Firefox, if it matters) but I want my messages on my laptop. I tried to switch to POP to see if that helps since my other 3 email servers work fine, but I can't make that work either. Thoughts? Thank you!

Incidentally, I do not need to save all my messages on my server. I'd be happy to delete them after a couple weeks, but I can't seem to make that happen either.

I use google to host my email account. I use Imap with TB 128.5.0 esr. MacOS 15.1.1.

Recently, maybe after last OS update, older emails stored in folders (synced with google mail) have zero body text. The same emails are fine on my ipad and phone.

I have check that all folders are subscribed and forced a sync.

Help!

Thank you!

How does one transfer addressbook entries from an old computer to a new one?

David from TB support wondered how I could get correspondence between help seekers and TB supporters when I followed the instructions I was given. I followed the instructions from November 9 and provided them in my email today. I suppose the problem is that I did/do not know how to place the entries from the old address book into a file that can be transferred from one computer to another. I assumed the file was abook.sqlite, automatically including all of my entries from the address book in the old computer. Apparently, this is not the case.

I need to know how to download into a file my entries from the address book in the old computer. Once that is done, I should be able to transfer that file to my new computer. I also need to know how to install the old entries into the new address book.

Thank you for your attention in this matter.

Hi everyone,

I've been using Thunderbird for a few months now and never had any problems until today when I've updated to 128.5.0esr. I'm using iCloud email and suddenly my Sent folder disappeared. When I started TB it showed up and disappeared after 2-3 seconds. It happened few times when I tried to restart TB however now it's permanently gone. I didn't change any settings and the folder is visible in Apple Mail or Spark, however it's gone from TB. Any idea what's going on? Please help.

Thanks, Szymon.

As of this morning, Thunderbird has started refusing to POP incoming messages from either of two Microsoft accounts, although I can send (SNMP) on them both without a problem. I've read the forum Help articles concerning OAuth, etc., but most of those appear to be more than a couple of months old, and I am already set up under Account Settings as described for those instances. The attached notification image is what pops up when Thunderbird attempts to get new mail on Microsoft accounts. The other image, the bottom of the Thunderbird window, sits there an inordinately long time; sometimes I finally get a Windows notification that the connection has timed out, sometimes not. Anyone know what might be going on? At least I have Webmail on both MS accounts, so not terribly critical.

Hi,

TL;TR. Thunderbird should not change the whole folder (e.g. Inbox) during compacting by replacing "From" with "From - Mon May 3 20:50:30 2004" and the other way round. It dramatically increases the size of incremental backups done by tools detecting only blocks of bigger files which change.

Longer version. I use Borg to backup Thunderbird profile. It supports deduplication and can incrementally backup only parts of bigger files which have changed. As I use filters to automatically move messages from Inbox to the other folders, before backup, I perform compacting of the Inbox folder to effectively remove moved messages (and those deleted manually - e.g. the biggest ones). I worked pretty fine - there were no changes detected by Borg in the old messages. Only new messages were backed up.

However, it worsen in the recent months - Borg started to detected changes also in the old messages in Inbox (after compacting performed before the every backup session). As a result, a (compressed) incremental copy takes ~1/3 of the whole Inbox (instead of some MBs). For Inbox having 5GB+, it can be a problem (e.g. when - slow - network storage is used).

I diffed the Inbox file before and after of recent compacting and Thunderbird around an upgrade to 128.x (I cannot tell exactly which minor version it was) changed the "From" line for every message from just "From" to "From - Thu Nov 14 22:32:10 2024" (a date when the compaction was performed). In older backups I see that some earlier versions of Thunderbird removed the date replacing the line with just "From".

My question. Had it been an accidental change (with removing the date) which was later reverted and there will be no more "rewriting" compacted folders? Or it's "more complicated" and people using incremental backup cannot sleep peacefully?

Marcin

P.S. Let's skip the msf files for the moment as they are much smaller.

Yesterday TB did an update and when I started the app today it was like I was using the program for the very first time. I had to re-enter my e-mail account settings, change the window layout (that took one hour) and now find a way to get my personal folders back. There are folders that I myself created and they contain saved e-mails.

Using my ISP's webmail service I can see that these folders still exist on their server. But despite all my one line research, I haven't been able to solve this problem. I did run trouble shoot, but that didn't help.

If anyone has any tips, tricks or other solutions, please let me know.

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Viz obrázky: zobr-nastr.jpg .... Zobrazení -> Nástrojové lišty vyb1.jpg .... 1. krok při změně barvy písma = výběr textu + vybrat barvu textu vyb2.jpg .... 2. krok při změně barvy písma = byla vybrána barva "červená" vyb3.jpg .... 3. krok při změně barvy písma = po potvrzení změny - nic se nezměnilo

Hi, in Thunderbird 115.16.3 (64-bit), I selected the option to not display the header with the cloud icon and New Message gadget to try that way. Now I want to get it back and can't find a way. Can you point me how to do that?

Thanks for all you do. John