Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

more options

Firefox started crashing after starting up my computer, so i restarted my computer, made a clean reinstall, tried opening it in safe mode, all without success.

these are the last submitted crash reports: bp-d2ff4559-cc16-4078-8f22-170b31170616 bp-ff766914-0dfc-4b33-bb0d-3d59d1170616 bp-192cfbcc-3a1c-4f4f-9a93-9838f1170616 bp-2702a98c-8588-4f14-ab30-968010170616 bp-3b748cb7-816b-43b0-861b-0bd451170616

Firefox started crashing after starting up my computer, so i restarted my computer, made a clean reinstall, tried opening it in safe mode, all without success. these are the last submitted crash reports: bp-d2ff4559-cc16-4078-8f22-170b31170616 bp-ff766914-0dfc-4b33-bb0d-3d59d1170616 bp-192cfbcc-3a1c-4f4f-9a93-9838f1170616 bp-2702a98c-8588-4f14-ab30-968010170616 bp-3b748cb7-816b-43b0-861b-0bd451170616

All Replies (2)

more options

Someone will be along am sure that will help you.

I know they do not like telling people to install a older FF then update it to the new one ver 54. That is what I had to do one time after no success in here. https://ftp.mozilla.org/pub/firefox/releases/ and pick one that worked not long ago and install and update it. If decide to go this route please come back and let us know and if worked please mark solved.

Modified by Shadow110

more options

Product Firefox Release Channel release Version 54.0 Build ID 20170608105825 OS Windows 10 OS Version 10.0.15063

Signature: GlyphDataElement<T>::ComputeCheckSum


I called for more help

Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia