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When I write emails, or messages from Ebay or answer messages, oftem WHILE I am writing the email or message, it simply disappears. Why?

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  • 2 have this problem
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  • Last reply by cor-el

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When I write emails, or messages in Ebay or other sites, while I am typing, the message often just disappears. Why?

When I write emails, or messages in Ebay or other sites, while I am typing, the message often just disappears. Why?

Modified by Currankei

All Replies (3)

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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I have no idea what ANY of that means. I also had no idea my question had been answered, because I was coming here to ask it again. Also, why is THIS page moving right and left? Is it my Mac Magic Mouse?

Anyway, when writing emails, Facebook messages, or eBay messages, they'll just suddenly DISAPPEAR, POOF! It's totally nerve-wracking. I hate to give up Firefox, but I may have to.

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Did you read the Safe mode article?

Such issues can be caused by an extension that isn't working properly.

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

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