All Products Community Forum

I started using Thunderbird several months ago. I use Windows10 and Edge; using the settings advised by optus. Optusnet is my email server. With some difficulty I downloaded my address book via a CSV file. Emails to or from Yahoo addresses do not arrive. A sent message records as having been sent and is in the sent box but is not received by the addressee. Arriving emails do not arrive from Yahoo. All other email addresses appear to be delivered ok. I have double checked all of communication settings. Please advise.

New user here. I am trying to clean out my inbox (over 10000 emails). I select multiple emails trying to delete them. However, no matter if I hit the delete key, the trashcan, or right-click and select "delete selected messages"; only 1 email is deleted.

What am I doing wrong?

The latest Thunderbird releases have been crashing regularly, with these submitted reports. I'm trying to ascertain what I need to do to mitigate or eliminate the crashes.

bp-fff7f0cc-3bcf-4863-a97a-2da0b0241109 (submitted 5 minutes ago) bp-211988fe-edbc-4bd6-9f0b-22b8a0241109 (submitted 21 minutes ago) bp-e1d549ea-2933-4ed2-8bac-6c2ed0241108 (submitted 1 day ago) bp-0ec18bc9-e38b-4252-85e7-0cb5e0241108 (submitted 1 day ago) bp-44316ba1-928c-49e8-b7f0-3ac140241105 04-Nov-24, 7:22 PM bp-62666d35-b069-44c2-ab2c-3b6950241105 04-Nov-24, 7:22 PM bp-0631d697-4a78-482a-b0df-db8810241105 04-Nov-24, 7:22 PM bp-6d6b5962-f140-4532-b272-1f9bf0241105 04-Nov-24, 7:22 PM

etc, ad nauseum going back to 03 October.

In the last 2 weeks my wife Thunderbird refuses to send emails. The attached image is the error message. I got Telstra to reset her P/W, but Thunderbird still asks for a P/W. Using her details on Telstra webmail, messages are sent with no problem. I had same problem back in September, but I can't remember how it was solved. Your help would be much appreciated. Regards Ilio Pieroni

I copied Thunderbird folder in on my old computer to thumb drive. I Installed Thunderbird on new computer. I replaced the Thunderbird folder on the new computer with the data from the old computer. The folder on old computer had over 9,300 files. I ran the Thunderbird on the new computer. The old mail data was not shown. I was asked to create and new mail account the new computer. Mail from old computer did NOT appear. What is needed to get all of my mail, addresses and calendar data to the new computer. A large number of files are in the folder. see a sample of the names are attached,

thanks

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly closed the programme, waited a little while and then reopened it. But on checking I found that it was still stuck on 128.4.2, while the release notes say that the latest version is 128.4.4. Yesterday the alert appeared again. I again closed and opened the programme but found it to be still on 12.4.2. The same thing happened again today. Any idea why Thunderbird is apparently not updating? NB: Each day the alert is reducing by one the number of days in which it says Thunderbird will be automatically updated.

How to Enable Delete Confirmation Dialog Box in Thunderbird email Trash on Linux system.

My Thunderbird was set up to do this and worked fine until today when I somehow double clicked the mouse and the system eliminated that check before deleting. Please help me restore it and be simple and concrete in instruction because I am not tech-savvy.

Thank you

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2shea@email.com

So this is the second time that trying to empty my Trash folder, has resulted in my entire inbox just emptying ... I know I clicked " Empty Trash" Why would this happen ? Is there any way to recover the lost emails ? I can't find any control to reverse the process

Please let me know what happened .... and why ... and if I cam recover them ... and how to make sure this never happenes again

Thanks for Any help !

Andy Shaffner Andy@Aabilityglass.com 303-909-8567

trying to import my emails and folders from outlook into tbird via windows cvs file Outlook file from an old pc and need my emails. its not giving me an option to import emails just address book. if I use excel file it doesnt even see it. what do I need to do? and it keeps crashing on me

I'm using Thunderbird for desktop and android. Everything is nicely organized on my desktop. Subfolders are contained inside parent folders as they should be. However, on Android all of the subfolders are outside of the parent folder. Is there a way to fix this on Android so all of my subfolders are organized back inside the main folder?

Thank you! Tim

Two strange things happened with my Thunderbird emails today, all POP3. In the folder with emails from my sister (top folder with a few hundred emails, subfolders going back to 2004 with thousands of emails), all the emails after Nov. 7 had disappeared. That could be a only a couple of dozen emails. They also disappeared from my iPhone. (Now play the Twilight Zone music).

Then there is a folder called Randy (me) with various subfolders going back as long. Many fewer emails were there. It was mostly for receiving bcc's of emails sent from my iPhone, and most of those had been moved immediately to my Sent folders. They are still there. But there still should have been hundreds of emails. Every single one, plus all the subfolders, have disappeared.

A fix I've seen here might be to rebuild the entire message database. That would only work if the messages were still there but simply not synced any more. Last time I did it I had all the messages, but the search function had become erratic. It took overnight. Given that I still have most of my emails and the search function seems to be working, I'm afraid that I could do more harm than good by rebuilding the database.

I have my entire TB profile backed up. I could use that, but then I'd lose everything in/out since 10 days ago, when I left on an extended trip to France. That would include lots of daily reporting to friends and family about the trip.

There doesn't seem to be any way to restore just one folder, which would be ideal.

Thanks for any suggestions.