Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

my User Accounts switch accounts by themselves while I am using one.

  • 21 odgovorov
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od Xircal

more options

I have two Computer Administrators on my Windows XP - Mozilla Firefox 4. Even before the 4 Version, this happened. While typing in one User Account, the screen would automatically switch to the other User Account, by itself. If I went to Answers.com, and asked a question, the answer would come back to my other User Account. I had this problem two years ago, and Comodo Geek Buddy fixed it, but didn't tell me how to do it. I no longer have them re: Funds. I asked Rogers Tech Support, and they claim 'this is impossible to happen'. So, I didn't get any help there. They tried Remote work on my computer, and still couldn't fix it. I even told them what to do to see what I mean by switching accounts by itself, and they wouldn't, as they repeatedly told me, 'this is impossible to happen'. Both of the two User Accounts involved are Computer Administrators. Could this be the problem? On second thought, I don't think so, as Geek Buddy was able to fix it, with the two Computer Administrators.

I have two Computer Administrators on my Windows XP - Mozilla Firefox 4. Even before the 4 Version, this happened. While typing in one User Account, the screen would automatically switch to the other User Account, by itself. If I went to Answers.com, and asked a question, the answer would come back to my other User Account. I had this problem two years ago, and Comodo Geek Buddy fixed it, but didn't tell me how to do it. I no longer have them re: Funds. I asked Rogers Tech Support, and they claim 'this is impossible to happen'. So, I didn't get any help there. They tried Remote work on my computer, and still couldn't fix it. I even told them what to do to see what I mean by switching accounts by itself, and they wouldn't, as they repeatedly told me, 'this is impossible to happen'. Both of the two User Accounts involved are Computer Administrators. Could this be the problem? On second thought, I don't think so, as Geek Buddy was able to fix it, with the two Computer Administrators.

Izbrana rešitev

Are your administrator accounts password protected?

Also, do you have Fast User Switching enabled? See How To Use the Fast User Switching Feature in Windows XP

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (20)

more options

Download Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to eliminate malware as the cause of the problem.

All Windows operating systems have two administrator accounts. This isn't unusual. However, the system wouldn't be able to switch accounts in the way you describe. So either there's some third party user intervention happening somewhere, or the operating system itself is corrupt.

You can also install this free utility to check whether your machine has been compromised and has become one of the millions of home user systems to form botnets: http://free.antivirus.com/rubotted/ (explanation on the site).

more options

I downloaded the two you advised. I had 65 Malware problems. Bots = Zero. I won't know if this helps until I use my computer for a bit. Thanks.

more options

It didn't help at all. The User names switched by themselves, again.

more options

Izbrana rešitev

Are your administrator accounts password protected?

Also, do you have Fast User Switching enabled? See How To Use the Fast User Switching Feature in Windows XP

more options

Sorry, the previous answer did not solve my problem. I hit the wrong key by mistake. The 'switch faster' was not on, but when I turned it on, it didn't help.

Spremenil marianh

more options

OK, not to worry.

After you removed the malware found by Malwarebytes (I presume you did), did you reboot afterwards?

Try disabling Fast User Switching in services. Instructions on this site: http://www.howtogeek.com/howto/windows/disable-fast-user-switching-on-windows-xp/

more options

Yes, I rebooted, and have disabled fast switching.

more options

This didn't help me.

more options

Can you do the following please.

Click File | Work Offline. This means that Fireox no longer has Internet access and can only be used to browse your history links.

But does it switch accounts in that configuration too?

Click "Work Offline" again to disable it.

more options

Where do I get 'work offline'?

more options

Link on your File menu. See screenshot.

more options

There isn't a 'screenshot' there.

more options

Mozilla seems to have screwed up the menu in the 'new layout'.

Please do the following. Right click a blank part of the Tab bar and then click the top menu called "Menu Bar".

You should now be able to click File and go to Work Offline.

more options

I have a small home business and need to be able to work Offline.

more options

Yes, I understand that, but we're trying to eliminate outside interference as the cause of the problem. It would be interesting to see whether or not this mysterious switching of accounts only happens when you're online, or whether it also happens offline.

more options

When you say 'new layout', are you talking about Version 4? Because, if you are, I had this problem for the past year.

more options

I found the 'offline' key and pressed it. It won't let me get into the computer, so I can't try anything to see if it makes the problem go away.

more options

You have two options in Firefox 4. You can have the layout with the oblong orange button top left, or you can make FF4 look like a previous version by enabling "Menu Bar". I prefer the latter. I've also moved tabs below the location bar. But this is personal preference.

However, I reconfigured it to the FF4 default format and noticed that there isn't an option to Work Offline for some strange reason. So just to test whether this mysterious problem you're having, I suggested reverting to the old layout as can be seen in the top half of the screenshot.

Or was that not what you were referring to?

more options

Could you do the following please.


  1. Press Windows key + E to open Windows Explorer.
  2. Right click your C: drive and go to Properties.
  3. Click the Tools tab.
  4. In the menu at the top, click the Check Now button
  5. In the next menu which appears, checkmark Fix File System Errors
  6. A message will appear that the drive cannot be checked because it cannot be locked and do you want to schedule a check on the next reboot. Click Yes and then reboot.
more options

I couldn't locate what you said to do.

  1. 1
  2. 2