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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can't remove a browser redirect entitled "helpingtrk.com" despite executing HitmanPro, Malewarebytes, NOD32 and CCleaner

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga P220ST

P220ST
P220ST
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I use Window 7 OS and am infected by a browser redirect. It's always a variant of "helpingtrk.com/ . . ." . It appears on all browsers and follows to most Internet sites I visit.

It appears most frequently as a window with a redirect button that reads: ********* Dear Amazon.com user,


Congratulations! You have been randomly chosen to receive some exclusive gifts from our team (all worth over $50!)

We ask that you first participate in a quick, 30 second survey about your Amazon experience. (survey is 100% anonymous) No Thanks **********

The "Amazon.com" morphs to whatever website I'm on, but if followed to my lower L corner, it's perpetually trying to redirect to "helpingtrk.com/ . . . " . Tech support just left after an hour of failing to rectify the problem. My password protected Medscape.com site displayed with three separate redirects to 3 distinct vendors, but the bottom L was always addressed "www.helpingtrk.com/ . . ."

Sincerely, Mark

I use Window 7 OS and am infected by a browser redirect. It's always a variant of "helpingtrk.com/ . . ." . It appears on all browsers and follows to most Internet sites I visit. It appears most frequently as a window with a redirect button that reads: <nowiki>*********</nowiki> Dear Amazon.com user, Congratulations! You have been randomly chosen to receive some exclusive gifts from our team (all worth over $50!) We ask that you first participate in a quick, 30 second survey about your Amazon experience. (survey is 100% anonymous) No Thanks <nowiki>**********</nowiki> The "Amazon.com" morphs to whatever website I'm on, but if followed to my lower L corner, it's perpetually trying to redirect to "helpingtrk.com/ . . . " . Tech support just left after an hour of failing to rectify the problem. My password protected Medscape.com site displayed with three separate redirects to 3 distinct vendors, but the bottom L was always addressed "www.helpingtrk.com/ . . ." Sincerely, Mark

Ndryshuar nga cor-el

Krejt Përgjigjet (2)

the-edmeister
the-edmeister
  • Moderator
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See this - http://www.2-security.com/fix-helpingtrk-com-redirection/

P220ST
P220ST I zoti i pyetjes
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the-edmeister (Moderator),

I executed all the suggestions @ http://www.2-security.com/fix-helpingtrk-com-redirection/ prior to hiring a Windows browser expert. He came to me and spend two hours with my Windows 7 OS machine, inspecting all Firefox add-ons, and extensions before spending a healthy amount of time investigating my registry.

Two hours later he conceded failure. He did suggest consulting you about the following website and whether it has a positive track record with others so infected.

See: http://malwaretips.com/blogs/remove-browser-redirect-virus/

I look forward to your reply.

Sincerely, Mark