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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox keeps crashing and no one is replying!

  • 2 përgjigje
  • 8 e kanë hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga James

lcgawiuk
lcgawiuk
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Shortly after I updated my firefox it has been crashing. I've submitted 29 crash reports since the 15th of June and no one is replying. I would really like to get this resolved. The majority of my work is done online and I spend 30 minutes typing something just to have firefox crash and then I have to start all over again. I don't know why it takes a month to get a reply!

Shortly after I updated my firefox it has been crashing. I've submitted 29 crash reports since the 15th of June and no one is replying. I would really like to get this resolved. The majority of my work is done online and I spend 30 minutes typing something just to have firefox crash and then I have to start all over again. I don't know why it takes a month to get a reply!

Krejt Përgjigjet (2)

the-edmeister
the-edmeister
  • Moderator
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Sorry, there is no response to submitted crash reports unless the developers would want more information about a particular report; AFAIK, that has never happened. It is one way communication to help Mozilla improve Firefox, not intended for individual user support.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash

James
James
  • Moderator
  • Top 10 Contributor
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The email section in the crash reporter should have been removed early on as people have mistakenly thought they would get a personal email rely in support or such.