Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Firefox won't respond on my Mac.

  • 2 одговорa
  • 1 има овај проблем
  • 2116 прегледа
  • Последњи одговор послао cor-el

youngautumn
youngautumn
more options

I have the 13" MacBook Pro, which is currently on macOS 11.4.

I only downloaded Firefox today but the application won't respond when I open it; I can't use the app.

I have the 13" MacBook Pro, which is currently on macOS 11.4. I only downloaded Firefox today but the application won't respond when I open it; I can't use the app.
Приложени снимци екрана

Изабрано решење

Try to uninstall (drag the Firefox application to the Trash) and reinstall Firefox.

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

Прочитајте овај одговор са објашњењем 👍 0

Сви одговори (2)

youngautumn
youngautumn Власник питања
more options

Update: My computer now has the 11.5 version but Firefox remains unresponsive.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Одабрано решење

Try to uninstall (drag the Firefox application to the Trash) and reinstall Firefox.

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.