Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Please tell me how of open the junk mail folder. I can't find it

  • 2 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av Gnospen

more options

I'd like to check to see if there is any junk mail in my junk mail folder; HOWEVER, I can't find a junk mail folder. Where is it?

I'd like to check to see if there is any junk mail in my junk mail folder; HOWEVER, I can't find a junk mail folder. Where is it?

Vald lösning

The default action for messages Thunderbird thinks is Junk is to place a Junk icon beside it and keep it in your Inbox. You would have to set junk controls differently to create a Junk folder to move the message there. http://kb.mozillazine.org/Junk_Mail_Controls

That being said, your provider might do spam filtering and have a spam folder. Check your account at your providers web mail site to see what they have.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

Vald lösning

The default action for messages Thunderbird thinks is Junk is to place a Junk icon beside it and keep it in your Inbox. You would have to set junk controls differently to create a Junk folder to move the message there. http://kb.mozillazine.org/Junk_Mail_Controls

That being said, your provider might do spam filtering and have a spam folder. Check your account at your providers web mail site to see what they have.

more options

open your account settings and check under junk what you asked TB to do. At the same time check Global junk preference (use the button provided).

If that looks ok right click on a folder inside your account and subscribe Is the junk-folder marked?

EDIT Didnt see the other answer, as said it could be named spam.

Ändrad av Gnospen