Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har stängts och arkiverats. Ställ en ny fråga om du behöver hjälp.

SOME DOWNLOADS AND PATCHES DOWNLOAD AND DISAPEAR BEFORE I CAN OPEN THEM

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av cor-el

more options

RECENTLY I NOTICED THAT WHEN I GET A UPDATE OR SECURITY PATCH WHEN I TRY TO OPEN THEM THEY DISAPPEAR AND SAY THAT THE FILE WAS MOVED OR DELETED. I HAVE MISSED SEVERAL OF THE LATEST PATCHES BECAUSE OF THIS. I HAVE SEARCHED FOR THEM BUT THEY ARE GONE. THIS HAS JUST STARTED HAPPENING. HELP !!!!!

RECENTLY I NOTICED THAT WHEN I GET A UPDATE OR SECURITY PATCH WHEN I TRY TO OPEN THEM THEY DISAPPEAR AND SAY THAT THE FILE WAS MOVED OR DELETED. I HAVE MISSED SEVERAL OF THE LATEST PATCHES BECAUSE OF THIS. I HAVE SEARCHED FOR THEM BUT THEY ARE GONE. THIS HAS JUST STARTED HAPPENING. HELP !!!!!

Alla svar (3)

more options

What do you mean by you "get" an update or security patch? There are unfortunately a lot of fraudulent sites distributing dangerous fake updates and security patches. Many show official logos with no authorization. You need to be very cautious about downloading or trying to open those.

If your security software is whisking them away to the trash -- a potential explanation for a file suddenly vanishing in mid-download -- let's tip our hat to the software and hope it is making the correct judgment. If you want to check on whether a particular download is real, could you try this:

  • Open your Firefox Download history using Ctrl+J
  • right-click a failed download and try "Copy Download Link"
  • Paste the link into a reply and we'll let you know what we think
more options

Oh, I see your question duplicated and you also have replies here:

https://support.mozilla.org/questions/1181584

I'll go ahead and add my comment there, too, since this thread probably will get locked.

more options

OK. I will lock this thread to prevent confusion.

Please continue here: [/questions/1181584]