Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

unnecessary folders in the tree

  • 4 svar
  • 0 har detta problem
  • 6 visningar
  • Senaste svar av mmm m

mmm m
mmm m
more options

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.
Bifogade skärmdumpar

Ändrad av mmm m

Alla svar (4)

david
david
  • Top 10 Contributor
more options

If this is an IMAP account, highlight the acccount on main screen, rightclick and click 'subscribe' and see if you can untick the folders.

mmm m
mmm m Frågans ägare
more options

Folders are on the subscription list, but you can't do anything with them, they don't have boxes to select, preview attached

david
david
  • Top 10 Contributor
more options

I suggest checking this on your online account to see if they can be managed there. Or contact your email provider.

mmm m
mmm m Frågans ägare
more options

The problem is that these folders are not in the online account.