Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

S/MIME Inconsistent Behavior

  • Inga svar
  • 0 har detta problem
  • 10 visningar
more options

I need help troubleshooting some inconsistent behavior with S/MIME.

Platform: Oracle Linux 7.9 Thunderbird Version: 128.6.1esr Smart Card: Identrust ECA Medium Assurance Token

Background: - Previously, I've used this card to sign and encrypt email. It is definitely associated with the email address I'm trying to use it for. - Thunderbird WILL let me use this smart card to decrypt emails that I previously sent to myself. Thunderbird reports that the emails were also signed (accurate), and that the CA/trust chain is valid. - OpenSC and PCSC are both installed and appear to be happy.

Inconsistent Behavior: - Thunderbird will not allow me to add my personal certificate (smart card) for S/MIME signing, or encryption. The certificate manager says it cannot find a certificate associated with my email address. Drafting a new email does not offer options to Sign, or Encrypt. - Device Manager shows that the smart card's status is 'Logged In' (pin was entered correctly) - Thunderbird is using the smart card to decrypt and validate the signature of emails I previously sent to myself. (When I try to open these emails WITHOUT my smart card inserted, I cannot decrypt these emails. If I try to open the emails before entering my pin, I get prompted to enter my pin.)

So I can decrypt emails with this card. Emails signed with this card are valid. Thunderbird can use this card for decryption, and reports no issue with the certificate->email address relationship. But when I try to add the card for signing and encrypting new emails, Thunderbird fails to find it, or fails to associate it with my email address.

I suspect that the error reported is inaccurate/unhelpful, but I don't know where to go from here.

I need help troubleshooting some inconsistent behavior with S/MIME. Platform: Oracle Linux 7.9 Thunderbird Version: 128.6.1esr Smart Card: Identrust ECA Medium Assurance Token Background: - Previously, I've used this card to sign and encrypt email. It is definitely associated with the email address I'm trying to use it for. - Thunderbird WILL let me use this smart card to decrypt emails that I previously sent to myself. Thunderbird reports that the emails were also signed (accurate), and that the CA/trust chain is valid. - OpenSC and PCSC are both installed and appear to be happy. Inconsistent Behavior: - Thunderbird will not allow me to add my personal certificate (smart card) for S/MIME signing, or encryption. The certificate manager says it cannot find a certificate associated with my email address. Drafting a new email does not offer options to Sign, or Encrypt. - Device Manager shows that the smart card's status is 'Logged In' (pin was entered correctly) - Thunderbird is using the smart card to decrypt and validate the signature of emails I previously sent to myself. (When I try to open these emails WITHOUT my smart card inserted, I cannot decrypt these emails. If I try to open the emails before entering my pin, I get prompted to enter my pin.) So I can decrypt emails with this card. Emails signed with this card are valid. Thunderbird can use this card for decryption, and reports no issue with the certificate->email address relationship. But when I try to add the card for signing and encrypting new emails, Thunderbird fails to find it, or fails to associate it with my email address. I suspect that the error reported is inaccurate/unhelpful, but I don't know where to go from here.
Bifogade skärmdumpar

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.