Hello,

Sync is not meant to be a personal cloud storing your bookmarks etc. It's meant to be used to sync two Firefox (or more) with each other. So, if you don't have access to the other computer, you can't sync them.

For more information about Sync see:

• https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync

hi Daniel, thanks, though can't I sync these two firefoxes together even without the old computer? since i did link it to an account? thank you

Look at the account like a way to identify the two browsers you want to sync your data between.

Do you have the original Recovery Key for that Sync account?
If not, you can't restore your data from the Sync server.

You can log into your Sync Services account here - https://account.services.mozilla.com/ - with your Username / Email address and Password, to see how much data is stored in your account on the server. But that won't tell you any user understandable information, such as, how many bookmarks you have stored there.

Did you use Sync before with that laptop that you no longer have?

You would still need a backup copy of the Sync key that was used to be able to access data stored in that account.

If you have this Sync key then a possibility is to create a second Firefox profile folder and see if you can connect to the Sync account.

You can use the Profile Manager to create another profile.

• http://kb.mozillazine.org/Profile_Manager
• https://support.mozilla.org/kb/Managing+profiles

Create a new profile as a test to check if your current profile is causing the problem.

See also:

• http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox