Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Refresh deleted everything

  • 2 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by FredMcD

more options

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

All Replies (2)

more options

I'm not sure what happened but the problem eventually corrected itself while I was in the process of troubleshooting again.

more options

As long as it's fixed. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.