All google services do not work, claiming that the browser is not supported. I have the latest version 9.0.1 for Mac. How do I access my Google apps?
I get the following message when accessing my e-mail : "Some important features may not work in this version of your browser, so you have been redirected to the Basic HTML version. Upgrade to a modern browser, such as Google Chrome. Try standard version anyway. " I get this message when trying to access my Google Docs: "Sorry, but this browser does not support web word processing. Please see our system requirements page for a list of supported browsers." I am running Firefox 9.0.1 of Max OSX 10.6. I have had no problems with Google prior to the 22nd Decemberbold text
Chosen solution
You have a user agent that is corrupted and that identifies you as: undefined GoogleToolbarBB
You need to reset the general.useragent.override pref on the about:config page.
See:
- https://support.mozilla.com/kb/Finding+your+Firefox+version
- https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
- http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
All Replies (3)
Suluhisho teule
You have a user agent that is corrupted and that identifies you as: undefined GoogleToolbarBB
You need to reset the general.useragent.override pref on the about:config page.
See:
Thanks. that fixed it
thanks a lot that fixed my problem