Compact folder corrupts folder

SInce Compact Folder has come in, I've found that some emails after I've clicked on Compact now, have been corrupted. An example being clicking on an email from a partic… (read more)

SInce Compact Folder has come in, I've found that some emails after I've clicked on Compact now, have been corrupted.

An example being clicking on an email from a particular person. When it opens it's from someone else and different content. Some are just gobbldey gook.

Has anyone else noticed this?

Is there a fix or a work around?

Asked by Ian Masson 2 days ago

Last reply by Ian Masson 12 minutes ago

Email Not Loading In

Email is not loading in, when I've had the same email for years, being imported from another email host. What is the SMTP server name that should be used in my settings?… (read more)

Email is not loading in, when I've had the same email for years, being imported from another email host. What is the SMTP server name that should be used in my settings?

Asked by TessWorld 54 minutes ago

Last reply by TessWorld 35 minutes ago

Can't create new addressee

I sent myself a v card from Blue Mail on my cell phone of a friend with whom I need to share some information. I can't do anything with the v card except get its text do… (read more)

I sent myself a v card from Blue Mail on my cell phone of a friend with whom I need to share some information. I can't do anything with the v card except get its text do display. I created a new folder called "Neighbors" but can't create a subfolder for him. Things are just messed up.

Asked by George 1 hour ago

Some new mails don't get downloaded on laptop but shown in web interface (Firefox)

I have been using Thunderbird on my laptop with Windows 10, for a few years now without any problem. I have 3 accounts (IMAP) configured viz. 1 from Yahoo & 2 from Gm… (read more)

I have been using Thunderbird on my laptop with Windows 10, for a few years now without any problem. I have 3 accounts (IMAP) configured viz. 1 from Yahoo & 2 from Gmail.

A few days back I noticed that Thunderbird is not downloading all new mails on the laptop. Some mails can be seen in web interface but not in Thunderbird on laptop.

I tried all solutions like repair etc. but issue is still not resolved. Can someone help with the solution?

Thunderbird version 115.3.1.

Asked by Sandeep Vaidya 1 hour ago

Tunderbird popup notifications not working

Hey there nerds, So for a couple of days now, I dont know what happened, but I stopped getting the popup notifications of new emails from Thunderbird itself. I didn't c… (read more)

Hey there nerds,

So for a couple of days now, I dont know what happened, but I stopped getting the popup notifications of new emails from Thunderbird itself.

I didn't change any settings what so ever nor have I touched my Windows notifications settings as they've always worked before.

As you can see, per attachment, my notifications settings in Thunderbird are correctly set up. However I do not see where to enable the popups anywhere.

I had them working before flawlessly and now, for 2 days now, they dont work what so ever.

Care to give this user a hand? Maybe two?

Keep me posted! Val

Asked by Valsis 23 hours ago

Last reply by Valsis 1 hour ago

Rubbish in mail

I have Windows11 (updated) and Thunderbird 128.2.3esr In TB I have two mail account 'gmail' and 'xxx' where 'xxx' is my company's mail account. Reading 'gmail works OK bu… (read more)

I have Windows11 (updated) and Thunderbird 128.2.3esr In TB I have two mail account 'gmail' and 'xxx' where 'xxx' is my company's mail account. Reading 'gmail works OK but all mails in 'xxx' display nonsens. They look like this:

--_012_720b363c020740b39e07047a10710073xindaose_ Content-Type: application/pdf; name="Receipts March 2.pdf" Content-Description: Receipts March 2.pdf Content-Disposition: attachment; creation-date="Tue, 12 Apr 2022 14:05:42 GMT"; filename="Receipts March 2.pdf"; modification-date="Tue, 12 Apr 2022 14:06:40 GMT"; size="6963983" Content-Transfer-Encoding: base64

JVBERi0xLjMKJcTl8uXrp/Og0MTGCjMgMCBvYmoKPDwgL0ZpbHRlciAvRmxh dGVEZWNvZGUgL0xlbmd0aCA1OSA+PgpzdHJlYW0KeAErVAhUKFTQD0gtSk4t KClNzFEoygQKGJtYKhgAobmRhYKhsZECECXnKuh75hoquOQDtQQCAL7UDpsK ZW5kc3RyZWFtCmVuZG9iagoxIDAgb2JqCjw8IC9UeXBlIC9QYWdlIC9QYXJl bnQgMiAwIFIgL1Jlc291cmNlcyA0IDAgUiAvQ29udGVudHMgMyAwIFIgL01l ZGlhQm94IFswIDAgNjEyIDc5Ml0KPj4KZW5kb2JqCjQgMCBvYmoKPDwgL1By b2NTZXQgWyAvUERGIC9JbWFnZUIgL0ltYWdlQyAvSW1hZ2VJIF0gL1hPYmpl Y3QgPDwgL0ltMSA1IDAgUiA+PiA+PgplbmRvYmoKNSAwIG9iago8PCAvVHlw ZSAvWE9iamVjdCAvU3VidHlwZSAvSW1hZ2UgL1dpZHRoIDEzNjEgL0hlaWdo dCAyODQwIC9JbnRlcnBvbGF0ZSB0cnVlCi9Db2xvclNwYWNlIDYgMCBSIC9C aXRzUGVyQ29tcG9uZW50IDggL0xlbmd0aCA0ODYxOTggL0ZpbHRlciAvRENU RGVjb2RlID4+CnN0cmVhbQr/2P/gABBKRklGAAEBAABIAEgAAP/hAFhFeGlm AABNTQAqAAAACAACARIAAwAAAAEAAQAAh2kABAAAAAEAAAAmAAAAAAADoAEA AwAAAAEAAQAAoAIABAAAAAEAAAVRoAMABAAAAAEAAAsYAAAAAP/AABEICxgF UQMBIgACEQEDEQH/xAAfAAABBQEBAQEBAQAAAAAAAAAAAQIDBAUGBwgJCgv/ ... What should I do to fix this ... started to day.

Asked by Peter Pan 1 hour ago

Calendar

What has happened recently to the Thunderbird calendar? It has become so unreliable. I get some notifications but not others. This has been happening for a while but it's… (read more)

What has happened recently to the Thunderbird calendar? It has become so unreliable. I get some notifications but not others. This has been happening for a while but it's worse now. It started off with notifications for repeated events not working. Now it's happening with new events, too. But it only happens with some, not all. This comes after the search facility for past events was inexplicably withdrawn. I've read other posts on that, but the focus of this question is the unreliability of notifications. Version 128.2.3esr (32-bit).

Asked by Gillintaunton 1 hour ago

Unable to delete 805 messages from Inbox

I have version 115.15.0 TB. All works fine except : I tried to delete 805 old messages from Inbox. I received an error saying I needed to under the File menu Empt… (read more)

I have version 115.15.0 TB. All works fine except : I tried to delete 805 old messages from Inbox. I received an error saying I needed to under the File menu Empty Trash. I did that by clicking Empty Trash. It said to then Compact Folders. I did that. Then I tried to delete all old emails beginning 7/31/2024 and going back. I still got the same error. So, I deleted them in small batches. So, everything from 7/31 backward is now deleted. But it should have been one simple task. I don't know why this happened.

Asked by jworks 1 hour ago

Thunderbird set up

I have used Thunderbird for years on an iMac (O.S Monterey 12.7.6) until now when it will not open. I have tried to download and re-set anew and while Thunderbird identif… (read more)

I have used Thunderbird for years on an iMac (O.S Monterey 12.7.6) until now when it will not open. I have tried to download and re-set anew and while Thunderbird identifies the in and out servers I always receive the message "UNABLE TO LOG IN AT SERVER PROBABLY WRONG CONFIGURATION,USER NAME, OR PASSWORD'". My full name and email address are correct so I have tried every password I have ever used, without success. iCloud email works ok but I prefer the Thunderbird display. Please help as I do want to keep using Thunderbird which is a really good app. Thank you.

Asked by handlmyers 1 hour ago

Login failed

Since the update on Sept. 21, 2024 I can't receive my email. I get a popup that says "login failed. enter new password." I enter the only password I have for this and ge… (read more)

Since the update on Sept. 21, 2024 I can't receive my email. I get a popup that says "login failed. enter new password." I enter the only password I have for this and get the same popup. HELP!!!!

Asked by jill28 1 hour ago

Unresponsive Program

After a recent update, Thunderbird has become unresponsive. The Inbox and folder tree appear when I open the program, and everything freezes. I cannot open any emails or … (read more)

After a recent update, Thunderbird has become unresponsive. The Inbox and folder tree appear when I open the program, and everything freezes. I cannot open any emails or navigate to another folder or email account within the program. New emails appear in the inbox but will not open. I uninstalled and reinstalled the program but with the same problem.

Asked by michaelddavis1708 2 hours ago

Thunderbird stopped allowing to select which profile upon starting Thunderbird

The last two days no longer able to select which profile to use when bringing up Thunderbird. Have had two profiles for years for for each of us. Now, it always comes u… (read more)

The last two days no longer able to select which profile to use when bringing up Thunderbird. Have had two profiles for years for for each of us. Now, it always comes up in my profile when bringing up Thunderbird. How do I get Thunderbird to allow me to select other profile like we have always done in past. Running latest version, 128.2.3esr (32 bit).

Asked by James W. 2 hours ago

TB - profile problem

I suffered a computer crash and in the process of recovery made some mistakes. I would like to recover old messages and the calendar. Unfortunately, there are multiple p… (read more)

I suffered a computer crash and in the process of recovery made some mistakes.

I would like to recover old messages and the calendar. Unfortunately, there are multiple profiles and (I didn't create them) I'm not sure which one to use.

I am uploading various images of the profile folders. If additional info is needed, I am willing to upload.

Ultimately, I want to combine the older messages with more recent msgs.

Thanx in advance,

Mike-a

Asked by mike-a 2 days ago

Last reply by mike-a 2 hours ago

Thunderbird's most recent update does not allow me to open many emails properly.

Thunderbird's most recent update does not allow me to open many emails. For example an email from my bank saying an e-transfer has been completed. When I try and open t… (read more)

Thunderbird's most recent update does not allow me to open many emails. For example an email from my bank saying an e-transfer has been completed. When I try and open the email I get just one line that says:


_com.samsung.android.email_5468463121860--

When I try and open an email from an arts group I belong to I get the same thing. However if I open the same email from my host server for my website, opens just fine. WHAT HAS HAPPENED???

Asked by Roslyn Levin 2 hours ago

Thunderbird email

Lost my Thunderbird email application on my computer. No address book, emails, folders etc. Downloaded Thunderbird and started over. The new version is very different f… (read more)

Lost my Thunderbird email application on my computer. No address book, emails, folders etc. Downloaded Thunderbird and started over. The new version is very different from previous version. Can I get the previous version back? Really don't like this version format.

Asked by jnelson78240 2 hours ago

Cannot create subfolders since update to 128.2.3esr (64-bit)

I was automatically updated to 128.2.3esr (64-bit) and immediately I have lost the ability to create new subfolders in any part of my folder tree or on any of the account… (read more)

I was automatically updated to 128.2.3esr (64-bit) and immediately I have lost the ability to create new subfolders in any part of my folder tree or on any of the accounts I use. Rt-click -> New Subfolder has always opened a little dialog box to name the new folder. Now nothing happens. I have seen a similar user issue reported, but the answer was long and incomprehensible and seemed purely to relate to spam boxes and certain user account types . The issue is still not marked as resolved and is a real pain. Is there a simple way to roll back to the last version while you figure it out?

Best Regards

Peter Rose

Asked by peter865 2 hours ago

My old username is locked out as I can't remember which of 3 email addresses I used when I first set up my account’ for ‘Thunderbird

I have been having intermittent problems with my Touchpad over the past two weeks and no changes to the drivers worked. I then carried out a Reset, retaining all my stuff… (read more)

I have been having intermittent problems with my Touchpad over the past two weeks and no changes to the drivers worked. I then carried out a Reset, retaining all my stuff. Something went wrong and although it retained all my docs, photos etc, it lost the profiles and all my saved passwords in Firefox & Chrome. It's a catastrophe. I have backed up my own files every few months but not things like profiles. I have to start again with everything, including Thunderbird.

I set up TB yesterdayand have all my 8 email accounts linked to it and messages are being received ok. First problem is I can't remember which of my main 3 email accounts I used as the main account. Is it the first account. If not, is there a way of finding it in the Settings?

The second problem, when I wanted to reoly to a message I posted yesterday I couldn't pass the password challenge. I thought I could simply change the password but it seems that could lead to losing some emails.

https://support.mozilla.org/en-US/questions/1464891  This is the post I       made yesterday under my original username but I can't sign today and had to set up a new account to make this post. 

In trying to sign in I was sent numerous codes, many of them did not work eventhough I copied then direct from the message. With an email address only, how can I access this Commun ity as I still have a question about the size on the TB 'dashboard. I wabt tio make almost everything bigger.

Asked by Toby 2 hours ago

TB 128.2.3 cannot use gmail imap

All was fine with gmail with 128.2.2 for me until this morning. I updated to 128.2.3 and login to gmail imap fails. Backed off to 128.2.2, everything works. Something … (read more)

All was fine with gmail with 128.2.2 for me until this morning. I updated to 128.2.3 and login to gmail imap fails. Backed off to 128.2.2, everything works. Something is wrong with 128.2.3.

Asked by VKU 1 day ago

Last reply by VKU 4 hours ago

How to use Windows 11 "Sent to" menu with Thunderbird?

I already tried putting Thunderbird as a shortcut into the C:\Users\<myAccountName>\AppData\Roaming\Microsoft\Windows\SendTo (aka. shell:SendTo) folder. But when I … (read more)

I already tried putting Thunderbird as a shortcut into the C:\Users\<myAccountName>\AppData\Roaming\Microsoft\Windows\SendTo (aka. shell:SendTo) folder. But when I use the "Sent to" menu and select Thunderbird, the file to be attached just gets openned by Windows as if I had double-clicked on it. Thunderbird does not even open a new message.

I also tried changing the call of the Thunderbird shortcut in the SendTo folder to: "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -compose attachment= At least, then Thunderbird opens a new message. But it just writes the path\filename of the file to attach into the attachment section. When I then try to send the message, Thunderbird says it cannot access it under this path.

How are you doing this? Thanks!

Asked by DieterDietrich 19 hours ago

Last reply by DieterDietrich 4 hours ago

Thunderbird shows subfolders twice

Since recently, TB has started showing subfolders twice: 1. Normally under the main folder 2. As grey and italic folders under Inbox in the format Mainfolder_subfo… (read more)

Since recently, TB has started showing subfolders twice:

   1. Normally under the main folder
   2. As grey and italic folders under Inbox in the format Mainfolder_subfolder.

Those grey folders do not have a subscribe/unsubscribe checkbox so I cannot unsubscribe from them. Does anyone have this problem and know how to hide those grey folders?

Ubuntu 24.04.1 LTS Thunderbird 115.15.0 (64-bit)

Asked by alex373 1 day ago

Last reply by alex373 7 hours ago