Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird crashes after starting

  • 3 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by Wayne Mery

jtheune
jtheune
more options

Hi there,

I'm having problems with Thunderbird crashing only seconds after starting the program. I'm using Mac OS X 10.9.4 (Mavericks) and after the crash occured first, I updated Thunderbird and then also uninstalled and reinstalled it. Before it crashes, however, there pops up a message telling me that a certain mail could not be filtered into one of my folders. I don't know if this is related to the crash because this happens sometimes.

Then, about 5 seconds later, Thunderbird crashes and opens up the crash reporter.

Here are some of the crash IDs:

bp-0e0aa3d2-87ec-4541-948f-b3c6b2150617 bp-2e44e262-ea24-411e-94ac-f422d2150617 bp-6c0a0441-7a01-481b-9bf6-de7482140728 bp-9f2c7635-1b85-4cfc-a9fb-262742150617 bp-21dfb60d-f2cb-433d-bbbd-d48c82150617

I would very much appreciate your suggestions for troubleshooting!

Best, jtheune

Hi there, I'm having problems with Thunderbird crashing only seconds after starting the program. I'm using Mac OS X 10.9.4 (Mavericks) and after the crash occured first, I updated Thunderbird and then also uninstalled and reinstalled it. Before it crashes, however, there pops up a message telling me that a certain mail could not be filtered into one of my folders. I don't know if this is related to the crash because this happens sometimes. Then, about 5 seconds later, Thunderbird crashes and opens up the crash reporter. Here are some of the crash IDs: bp-0e0aa3d2-87ec-4541-948f-b3c6b2150617 bp-2e44e262-ea24-411e-94ac-f422d2150617 bp-6c0a0441-7a01-481b-9bf6-de7482140728 bp-9f2c7635-1b85-4cfc-a9fb-262742150617 bp-21dfb60d-f2cb-433d-bbbd-d48c82150617 I would very much appreciate your suggestions for troubleshooting! Best, jtheune

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for the great details. This is reported as https://bugzilla.mozilla.org/show_bug.cgi?id=837552

Read this answer in context 👍 0

All Replies (3)

jtheune
jtheune கேள்வியின் உரிமையாளர்
more options

Oh,

I just fixed it in the moment where I posted the question. I was able to right-click the respective folder that the message couldn't be filtered into and click repair. It didn't crash again. Puh :)...

Hope this helps for others... Best!

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for the great details. This is reported as https://bugzilla.mozilla.org/show_bug.cgi?id=837552

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

nsMsgDatabase::CopyHdrFromExistingHdr(unsigned int, nsIMsgDBHdr*, bool, nsIMsgDBHdr**) bp-0e0aa3d2-87ec-4541-948f-b3c6b2150617