Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Refresh after Windows10 looks like old Firefox; all FF pages look "safe mode" and other issues.

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by ErnaSheree

Hello,

I recently downloaded Windows 10 and noticed FF going really slow. So somehow I refreshed it. I knew it would erase certain bits of data, but I am now unable to reset things.

It looks like an older version. When I go to any FF page, everything appears in a list. I can't choose a new theme, for example, b/c the Mozilla page can't show graphics. Also, I'm typing this in Chrome b/c there's no text box when I open this page in FF. I do not want to go back to Chrome.

Thank you!

Hello, I recently downloaded Windows 10 and noticed FF going really slow. So somehow I refreshed it. I knew it would erase certain bits of data, but I am now unable to reset things. It looks like an older version. When I go to any FF page, everything appears in a list. I can't choose a new theme, for example, b/c the Mozilla page can't show graphics. Also, I'm typing this in Chrome b/c there's no text box when I open this page in FF. I do not want to go back to Chrome. Thank you!
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

thanks, in this case please disable https scanning within avast, since it's known to cause various problems:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

Read this answer in context 👍 1

All Replies (4)

hi ErnaSheree, what security software are you using on that system?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

thanks, in this case please disable https scanning within avast, since it's known to cause various problems:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

That fixed it. I would never have figured that out. Thanks so much!

ErnaSheree மூலமாக திருத்தப்பட்டது