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Just updated thunderbird and it now wont download emails

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by zerostreet

I updated thunderbird today and it no longer receives emails. It checks the server but I get no error message. I even deleted my password and it does not get to the point to ask for the password. All other means by which I get my email work, only thunderbird has an issue.

I updated thunderbird today and it no longer receives emails. It checks the server but I get no error message. I even deleted my password and it does not get to the point to ask for the password. All other means by which I get my email work, only thunderbird has an issue.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

As you have just updated Thunderbird, it is possible that your anti-virus product is blocking Thunderbird. Close Thunderbird and check the AV/firewall product settings.

On occasions, I have had to access anti-virus/firewall product and reset to 'Allow' Thunderbird. For some unknown reason it did not seem to realise that Thunderbird update is still Thunderbird. Once, I had to set to block and then reset to 'Allow. to get it to work. Then restart Thunderbird.

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தீர்வு தேர்ந்தெடுக்கப்பட்டது

As you have just updated Thunderbird, it is possible that your anti-virus product is blocking Thunderbird. Close Thunderbird and check the AV/firewall product settings.

On occasions, I have had to access anti-virus/firewall product and reset to 'Allow' Thunderbird. For some unknown reason it did not seem to realise that Thunderbird update is still Thunderbird. Once, I had to set to block and then reset to 'Allow. to get it to work. Then restart Thunderbird.

Thanks. I tried that and in the end solved the problem by removing the email account and reinstalling.