Firefox Update Crashed
Firefox did one of its updates where it just shut down my laptop with no warning. Now, Firefox will no longer open. Getting a dialog box that says
Error Platform version 130.0 is not compatible with minVersion >= 130.0.1 maxVersion <= 130.0.1
Have rebooted twice.
All Replies (1)
Hi Melissa,
This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. I'm so sorry about your last experience with reinstalling Firefox, but you shouldn't lose any data if you download the full installer from our official source.
See also: https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions#w_xulrunner-error
Also, so sorry for taking a long time to get back here with an actual resolution. 🙏
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