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Okay - was trying to find a way to reduce clutter in the menus (typically done by removing unused buttons); so I saw an option to edit the menu bar that appeared above my message window. Instead of editing the items in the bar, it closed the controls completely and as far as I can tell permanently. I can't find anything in settings related to this once-upon-a-time feature. And the button I was trying to remove is still there.

As to what to call this control - no clue; it is the "filer" row of buttons above messages - and was a control or two to the right of the buttons [Unread] [Starred] [Contact] ... . It was a funny icon, and another funny icon that hinted they allowed editing the items on the bar -- one option was a toggle to hide/unhide the bar, the second option had a few more choices if I recall right, but clicking it hid the entire hide/unhide and second control.

How do I get those back without a full system "restore settings to default" which essentially nukes my install.

See image for location of now missing controls.

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

My wife's computer has problems printing from Thunderbird. Trying to print produces a message that says, "Your printer has experienced an unexpected configuration problem. 0x800706ba".

I thought the problem was related to her old printer, a Brother black-and-white laser printer, so I bought a new Epson ET-2800 series color printer, but the same message appears.

I have found a workaround. If I go to Settings in Thunderbird, clear the cache, and restart the computer, it will print on the next try, but later the same error message will appear on attempts to print. I have selected the "Clear cache at shutdown" option in Settings, but that doesn't help. The cache still has to be cleared manually.

I can print a test page with no problem, and I can print from other applications, so I assume that the difficulty is related to something in Thunderbird.

I might add that I use Thunderbird on my computer. Fortunately that problem has not arisen on it.

Suggestions for solving this problem will be appreciated.

Eddie Blick

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.

130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Is the filter log file accessible directly anywhere? It'd be useful to use a text editor app in order to use a different font, reverse the display order and use text search tools etc. Sure I could copy/paste into a text editor each time but that's a bit laborious each time the log changes.

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

I am having the same issue as this other user here: https://www.reddit.com/r/sysadmin/comments/17wvuwh/help_pinning_extension_in_firefox_with_gpo/

Preliminaries -- Initially (before trying to force-pin), I had these GPOs enabled:

Extensions to Install -> https://addons.mozilla.org/firefox/downloads/file/4410896/bitwarden_password_manager-2024.12.4.xpi

Prevent extensions from being disabled or removed ->

• {446900e4-71c2-419f-a6a7-df9c091e268b}
• {3f6129fb-6c55-4452-ab6f-7c109b2301df}
• https://addons.mozilla.org/firefox/downloads/file/4410896/bitwarden_password_manager-2024.12.4.xpi

(Those GPOs above all work.)

What I'm trying to do: Force-pin Bitwarden.

I believe I've followed the documentation correctly (except for not including a "*" case): https://mozilla.github.io/policy-templates/#extensionsettings

I've enabled this GPO with this value:

Extension Management ->

{

 "{446900e4-71c2-419f-a6a7-df9c091e268b}": {
   "default_area": "navbar"
 }

}

After running various "GPUpdate"s and whatnot, the option to uncheck "Pin to toolbar" is still available to click.

I've verified in "about:policies#active" that the JSON item appears next to "ExtensionSettings" and that there are no errors listed in the "Errors" tab.

I've also verified that it appears in the correct location in the Registry.

Since another user had the same issue (Reddit link above), I figured it'd be a good idea to check in with y'all to see if we are missing something.

Thanks for your help!

I have been a Thunderbird user for many years, and the default configuration (View) for the Message List Pane that I've always had is just what I want (Screeenshot 1).

I've had this on Windows (10, 11) on multiple machines, and on macOS. A nice, compact listing (ignore bold; that's just unread messages).

Now I've installed on a new Windows 11 machine, and for this machine I get a very different Message List Pane that I do not like (Screenshot 2). Much more open space, takes up much more room.

All the Account Settings seem to be the same on this machine and the others, including view density, etc.

How can I fix this?

Thanks.

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

I have 3 Google calendars added to Thunderbird. After every startup I get a popup with the Google authorization page for every calender asking me to authorize access. I already tried removing all Calendars, cleaning the cache, resetting all calendar/google related settings in the config editor and readding teh calendars.

Is there a way to avoid the reauthorizations after each startup and have Thunderbird access permanently authorized?

There are no add-ons except Owl for Exchange (needed for my work outlook account) and Compact Headers.

Thunderbird is version 128.6.1esr on Ubuntu.

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Using the french version of Thunderbird 128.5.2esr (64 bits), I set, in the settings, the following options for one of my accounts (see picture): "Delete messages older than X days" "Always keep starred messages"

However, just after this setting change, I closed and reopend Thunderbird, and all messages older than X days are still there.

What should I do?

I've been using Firefox for a few months now to follow online training courses or videos on the conversation papillon (www.conversationpapillon.com) and conversation santé (www.conversationsante.com) websites. For a few weeks now, the videos are no longer accessible on the pages of these two sites. The window of the video is empty. However, if I try the same link in Google Chrome, it works fine. I've contacted the publishers of these two sites, who tell me that nothing has changed on their sites in recent weeks. He advised me to contact you to find out more. Can you help me? I prefer to use Firefox, which protects my privacy better. Thanks in advance. Regards, Jean-Pierre R.

It is a replay to your last message ticket 223478.

Thank you for replay.

1.Number of Junk files on each addres on AOL Mail/addewss/spam and Thunderbitd address junk are different for AOL and Thunderbird. I think it is normal because each mail agent has its own junk setting. For defect addres on AOL there are 15 junk mails, on Thunderbit zero.

2. Server settings: type of the account is "IMAP MAIL Server." Actually it was POP3 but I was not able to install address for POP3 and was forced to select IMAP for inpox.

3.Junk Settings: Enable adaptive junk control - checked

                           Destinatioon and Retention Dont mark as junk personal address book - ckecked
                           Move new junk messages to:"Junk" folder on: defect address
                           Retenntion 14 dqys

All addresser have the same settings.

4. Synchronization and Storage/Advanced: Junk and Trask folders were unchecked on all three addewsses. Hadve checed them on all addresses.

After that viewed one junk message on defect address. and 15 on AAOL.

Correction to Ticket 223478;

After all I di dfollowing to yous questioons and advices Junk folder on defect address stays empty It was the Trash with one message.