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my daughter gave me her old computer, I don't know the adminitrative password. how can I update mozilla without it?

  • 3 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by jscher2000 - Support Volunteer

I cannot update any apps and most are outdated. I am not able to afford a new computer for school. I don't know my administrative password, but I have my authenticate password. Can I reset my admin. PW?

I cannot update any apps and most are outdated. I am not able to afford a new computer for school. I don't know my administrative password, but I have my authenticate password. Can I reset my admin. PW?

All Replies (3)

Ask your daughter to make your user account an administrator.

She doesn't know the administrative password either and has never given anyone a computer except me. i didn't realize that there were two passwords needed to update apps!

I think this might be more of a Windows issue than a Firefox issue. You could try a forum like the following to get assistance with creating a fully privileged account on the system so you can install applications without needing to run them as the administrator.

http://windowssecrets.com/forums/