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Migrating data to new computer

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 6 views
  • Last reply by stellagovette

I have followed to the letter the instructions to copy my email data from my old computer to my new one. However, my data is not there when I open Thunderbird - my address books, all my folders with various emails - nothing there. https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Can anyone please help me??

I have followed to the letter the instructions to copy my email data from my old computer to my new one. However, my data is not there when I open Thunderbird - my address books, all my folders with various emails - nothing there. https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer Can anyone please help me??

All Replies (4)

Which version of Tbird was the old computer running, and which version is the new one running?

The new computer is running 78.2.2 The old machine is knackered - the drive won't boot up at all now, so I can't check - but I always took the updates as they came along.

Open the profile folder that was in use in the old computer. Open the compatibility.ini file that is inside it and copy-paste its contents in your next reply.

Profiles is empty except for subfolder 31aue4hrdefault - this is the data from the compatibility file within that: [Compatibility] LastVersion=68.12.0_20200820223055/20200820223055 LastOSABI=WINNT_x86-msvc LastPlatformDir=C:\Program Files\Mozilla Thunderbird LastAppDir=C:\Program Files\Mozilla Thunderbird