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I can't download a theme because the download button is grey

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
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  • Last reply by the-edmeister

I can't download a theme for Firefox. The Download button is gray and when I click it a drop down menu appears:"To install this add-on and thousands more, get Firefox, a free and open web browser from Mozilla. Learn more about Firefox or download anyway." Even though I have Firefox.

I can't download a theme for Firefox. The Download button is gray and when I click it a drop down menu appears:"To install this add-on and thousands more, get Firefox, a free and open web browser from Mozilla. Learn more about Firefox or download anyway." Even though I have Firefox.

All Replies (2)

Your UserAgent string in Firefox is messed up by another program that you installed, and the addons website doesn't know which version of Firefox you are using. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset, Then restart Firefox