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apple mail can send through gmail, but thunderbird cannot

timkharbornet
timkharbornet
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I have apple mail setup and working both with a POP3 account and gmail. I installed Thunderbird. It works fine with POP3 both send and receive. Gmail not so good. I can receive emails but not send. I setup outgoing smtp as: smtp.gmail.com; tried ports 25, 465, and 587; authentication method is normal password; connection security is SSL/TLS. This can't be a network issue if apple mail works right? I did notice apple mail is set to default (25, 465, 587) and I am guessing it will try all three. I followed the troubleshooting page, I cannot telnet to port 25 but I get responses from 465 (connection refused by smtp.gmail.com) and 587 (appears to log in or something). So, what is wrong? my system: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:24.0) Gecko/20100101 Thunderbird/24.3.0 Application Build ID 20140131124303

I have apple mail setup and working both with a POP3 account and gmail. I installed Thunderbird. It works fine with POP3 both send and receive. Gmail not so good. I can receive emails but not send. I setup outgoing smtp as: smtp.gmail.com; tried ports 25, 465, and 587; authentication method is normal password; connection security is SSL/TLS. This can't be a network issue if apple mail works right? I did notice apple mail is set to default (25, 465, 587) and I am guessing it will try all three. I followed the troubleshooting page, I cannot telnet to port 25 but I get responses from 465 (connection refused by smtp.gmail.com) and 587 (appears to log in or something). So, what is wrong? my system: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:24.0) Gecko/20100101 Thunderbird/24.3.0 Application Build ID 20140131124303

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Do you get any detailed error message information?

Google's online help page (https://support.google.com/mail/troub.../1668960) lists these settings for the outgoing mail server: 

Server: smtp.gmail.com
Use Authentication: Yes
Port for TLS/STARTTLS: 587 (I think this is preferred)
Port for SSL: 465

For your account name (user name) you need to include the @gmail.com part (this various from service to service).