Thunderbird Community Forum

I have an IMAP-Account on ZOHO (which work like a charm until 3 days ago). But since 3 days I have the issue that I can not delete some mails in this account.

If I delete them (or marked it as spam, or as read) they turn back in a few seconds as new unread messages.

I've already try the following: 1. Start in Troubleshoot mode 2. Close TB, go to Imap-Folder and delete the Trashbin (I've read this hint in a forum, as the trasbin-file may be corrupt). 3. Go to settings of the account settings (right Mouse Button > Settings > General Information > Repair Folder 4. Checked the Developer Console for errors... no errors shown

Non of those solved it.

So I decide to deep-check what happend and found following: 1. I've deleted an incoming, unread email from November the 7th. Immediately it was shown again as "new Mail" for TODAY 8:00 AM (see attachment: Thunderbird_Inbox) 2. I've looked into my Webmailer and found that the Email is still there (see attachment Webmailer_zoho)

I've done the same for another Email: 1. It is shown as unread, and I've deleted it in THunderbird 2. It appears again immediately - but this email appear with the same In-Date: 12.11.24 16:12 3. BUT in my Webmailer it's shown in the trash-bin

So something very strange is going on here!! Any Idea how to debug and fix this?

I was having trouble adding my NYU email account to Thunderbird and browsing the forums I found this post with my exact same issue.

I just wanted to open a thread because I found a solution to my problem by following one the comments in the original post.

The configuration you should use to configure the account should be as follows (as of Nov. 2024),

Incoming server: imap.gmail.com on port 993 with SSL/TLS using OAuth2 Incoming server username: your NetID without the trailing "@nyu.edu".

Outgoing server: smtp.gmail.com on port 465 with SSL/TLS using OAuth2 Outcoming server username: your NetID (as before)

Once you input this configuration you will be asked to log-in through Google, and from there on everything should work as intended.

Hope this wil be useful to someone.

Thunderbird (Version 128.4.2esr) is not emptying the trash folder upon exiting the program, and I seem unable to find the setting to enable the function to automatically empty the folder.

This is getting completely ridicolous! First SMPT failed to connect, than IMAP stopped working with our years old perfect working OAuth2 config. So we deleted in the end the program. re-installed the latest version of Thunderbird and tried to reconnect our Gmail account with our user/password (both 1000% correct!!), all on Oauth2 according to your help, but nothing works, simply getting error message that either config, user or password are incorrect.

Hi guys, what is going on? This our business account, and we URGENTLY need it up and running again. Please HELP!

I use insert link all the time and it will work great for weeks and then randomly freezes. I have read so many threads about Band-Aid solutions for this as it seems to be a well established problem - so come one TB- solve it so it doesn't happen!! Anyway these are the solutions that have worked best for me

1. Use the esc key when your email freezes - this unfreezes the email instead of having to force close thunderbird - and then you can chose to paste the http link instead of insert.
2. If you have two screens - move your email to the opposite screen and try again - I found that the link screen dialogue box seems to have a preferred space between itself and the email (so incongruous)
3. Click Alt+spacebar to open the move dialogue box which allows you to move the email and sometime reset the location of the link dialogue box
4. Turn off hardware acceleration in settings general (at the bottom)
5. close thunderbird and open in safe mode by holding shift whist clicking TB. at the prompt: 'Reset toolbars & controls', 'Make changes & restart'.

But this should not be an ongoing problem - its super annoying and needs to be addressed

Hello I have a problem where I get an error message "Unable to use profile when you launch an older version of Thunde...."

I noticed that I had 2 versions of the program installed, 115.16.0 and 128.3.3. Thunderbird must have been running okay up to v115.16.0 as I had to do manual installs from then to now. Initially there seemingly was no indication of any problem. I'm not sure how many manual installs I did as it was only 15th Oct that this issue started. I was on holidays for 6 weeks Thunderbird was unused between about 28th Aug to 15th October. So, my Thunderbird was running at 115.16.0. I tried to uninstall 115.15.0 but it said I had another version that needed to have the uninstall completed by rebooting the PC. I did that but 115.16.0 still remained. I uninstalled 128.3.3 successfully. 115.16 still wouldn't uninstall, so I used a program to cleanup all of this version. I reinstalled 128.3.3 and still get the same problem I started with. "Unable to use profile when you launch an older version of Thunde...."

How can I get Thunderbird running? Regards Alllan

I have three email accounts that I use with thunderbird,Two work great but my hotmail account keeps sending most messages straight to the deleted folder cannot get them in my inbox only one address goes to the inbox what is happening and can I fix it Thank you in anticipation Laurence

When I open thunderbird the newest message on both my email accounts are from Oct 10 2024, I have got many emails since then and they do not show up. Using the "get messages" button doesnt work and I went into troubleshoot mode but to no avail.

Hi, I've been experiencing a problem with Thunderbird recently where replies to my messages sometimes won't be added to that conversation's thread despite being in the Re: Subject format. Is there any way to manually add these emails to the thread? I'm on version 128.4.2esr and use Thunderbird with Windows 10.

I'm trying to reduce size of TB Profile folder (2.45GB) I observe that my TB Profile, Imap.Mail folder contains two folders for Yahoo.com, one of which I suspect is unnecessary.

- imap.mail.yahoo.com 27 MB

- imap.mail.yahoo-1.com 2.29 GB. This folder has the more recent "Date Modified" date.

Please see screenshot. No problems with TB operations.

Can one of these be deleted? Which one? How? (i.e., any re-naming involved?)

Thank You

Roger

Hello! I have two Gmail addresses, the main one [A] with very little space left, and a second, new one [B] almost empty where I'd like to archive a lot of the first address's emails and label them. I add them both to Thunderbird and subscribe to all folders, including "All Mail" and all labels/sub-folders. My process is to select a mail in the "All Mail" folder of [A], then move it (not copy) straight up into a label folder of [B]. This way, the mail doesn't exist anymore in [A], and only exists in [B], all of this done in one simple & quick operation.

After a few tryouts, I realize that if I use "Move To", or if I drag an drop an email from A to B, the mail is actually copied into B and still stays in A. I then have to delete it from A manually.

Is there any procedure that will allow me to cut/paste emails more easily between both accounts?

Thank you greatly, all! :-)

When placing an order online, with Amazon for example, to verify ID a code is sent to my phone and is received instantly. Them a code is sent to my email address. I don't receive the email until much later that day or even the next day. Therefore, I can't complete the order, so all I have done is waste time. Is there something that has to be changed so that I can receive emails within a couple of minutes so I can resume ordering from Amazon. Temu and others?

Thank you

I have had a Chromebook for about four months and I installed Thunderbird using Linux and it worked really well then I started having issues. I started composing an email the decided to cancel it by clicking on the cross on the top right of the email normally a box would open giving three options but all I get is a small white banner with a cross ! I then had to press enter to close the email I didn't want. I reinstalled Thunderbird and installed my old PostOffice/TalkTalk email with no issues but I can't install my Hotmail email and when I keep being told my details are wrong but they are not. Is this because the 0Auth2 verification ! I am a technophobe so don't have a clue what to do. Is the 0Auth2 provided by Microsoft ( My Hotmail ) or is this something to do with Thunderbird I have tried to find answers but have just been going around in circles. Can you point me in the right direction or should I just give up on Thunderbird !

Thanks for your time.

I have imported all my emails from a gmail account into Thunderbird to use it as a static archive of emails. I now want to stop Thunderbird from syncing with the gmail account. I have tried turning off the syncing the Account Settings in Thunderbird, but Thunderbird continues to get new emails that are sent to the gmail account. How do I stop the syncing?

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...