Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

I 'save' something as a download to desktop, but when I try to open it again, it says 'cannot open'. The symbol on the download is Firefox this using

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Scribe

Merry2
Merry2
more options

When I save a download from my email or other site, it saves and can be brought to my desktop. it shows the Firefox symbol on the square, but it won't open. I have Windows Vista. I do not use Windows Explorer or even update it. I have Firefox as my homepage. I have sped up my Firefox, I think; it said Adobe is up to date, but i cannot find it in my computer anywhere. I am trying to open PDFs I think. This was never a problem before. Each time I try to open one of these saved files from 'downloads' it just saves it again to downloads. I have tried to open them in other formats, but they all say "cannot". I can't send one of these to you, because things "not supported" don't show up when I browse the desktop for attachments. Merry2

When I save a download from my email or other site, it saves and can be brought to my desktop. it shows the Firefox symbol on the square, but it won't open. I have Windows Vista. I do not use Windows Explorer or even update it. I have Firefox as my homepage. I have sped up my Firefox, I think; it said Adobe is up to date, but i cannot find it in my computer anywhere. I am trying to open PDFs I think. This was never a problem before. Each time I try to open one of these saved files from 'downloads' it just saves it again to downloads. I have tried to open them in other formats, but they all say "cannot". I can't send one of these to you, because things "not supported" don't show up when I browse the desktop for attachments. Merry2

ప్రత్యుత్తరాలన్నీ (1)

Scribe
Scribe
more options

Hi, firstly, I see you have 'Coupons, Inc. Coupon Printer 5.0.2.8' in your plugins, it's just possible that is interfering, so as a test, set it to Never Activate - Add-ons Manager (Ctrl+Shift+A) > Plugins.

If that isn't the cause, have a look at -

I'm not seeing Adobe Acrobat/Reader in your plugins (Ctrl+Shift+A) > Plugins, so you could check in you PC's Programs. If you want to download it, you can do so from https://get.adobe.com/reader/?loc=uk&promoid=KLXME (I would deselect any optional offers)!

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!