థండర్బర్డ్ Community Forum

It started this morning that outgoing emails wouldn't send. Now I'm not getting incoming emails either. I called my ISP and they had me doublecheck my settings and they are all correct. What's going on?

There must have been an update for Thunderbird that screwed up the way I have been using Thunderbird for years now. I had sub folders under inbox. For example, I had an investment newsletter go into a sub folder under inbox labelled "inv". I had a filter set up to move emails that had the name of the newsletter in the title to go to that "inv" folder. In this new version of Thunderbird, those separate sub folders are gone. The filters are still there but the folders are gone. Now all emails just go into the inbox. Is there a way to roll back to a previous version?

TIA Eric

Hi folks,

I was wondering if it was possible to disable window decorations (close, maximise, minimise) on the GNU/Linux build of Thunderbird 128.7.0esr. I cannot seem to find this in the settings.

I don't have window decorations on my window manager (i3), so this make Thunderbird a little jarring to use and I'd like to disable them if possible. Two of the buttons (minimise and maximise) are actually non-functional due to i3's tiling nature. I think this is something that has recently been added, as I never used to have these buttons before updating recently after being away from work for a while. They've just appeared and I can't seem to get rid of them.

Am I just being daft and missing someething obvious in the settings?

Thanks in advance.

Thunderbird Problem: For many years I have been using the Thunderbird mail client currently in ver. 128.7.0esr (32 bit) on S.O. Windows 10 Home Update 22H2 (OS Build 19045.5487), 64-bit operating system, x64-based processor. I have a couple of mail accounts, one of mine and one of my wife. My problem is that for a few days now (about 5 or 6 days) on the InBox folder of my account, only mine, I have not been able to compact the folder. When I try to compact it, the response message is always the following: <The Inbox folder on "my_account_name@gmail.com" cannot be compacted because it is not possible to write to it. Verify that you have enough disk space and have write privileges, then try again> On my disk the available space is 121 Gb on C: where the program with the InBox folders resides and 266 Gb where the data stored in custom folders resides. The write privileges are always the same, never changed, of Administrator. I have already tried the path of "repairing the folder" and re-indexing the folder, but without success. Can someone suggest a remedy, please? Thanks Riccardo ITALIANO Da molti anni uso il client di posta Thunderbird attualmente in ver. 128.7.0esr (32 bit) su S.O. Windows 10 Home Agg. 22H2 (Build sistema operativo 19045.5487), Sistema operativo a 64 bit, processore basato su x64. Ho un paio di account di posta, uno mio e uno di mia moglie. Il mio problema è che da qualche giorno in qua (circa 5 o 6 giorni) sulla cartella InBox del mio account, solo del mio, non riesco ad eseguire la compattazione della cartella. Al tentativo di compattarla il messaggio di risposta è sempre il seguente: <La cartella Posta in arrivo su "nome_mio_account@gmail,com" non può essere compattata in quanto non è possibile scriverci. Verificare di avere spazio su disco sufficiente e avere privilegi di scrittura, quindi riprovare> Sul mio disco lo spazio disponibile è di 121 Gb su C: dove risiede il programma con le cartelle InBox e di 266 Gb dove risiedono i dati archiviati in cartelle personalizzate. I privilegi di scrittura sono sempre quelli, mai cambiati, di Amministratore. Ho già tentato la strada della "riparazione della cartella" e della re-indicizzazione della cartella, ma senza successo. Qualcuno può suggerirmi un rimedio, per favore? Grazie Riccardo

I can't find any reference to this and have stopped using one of my email accounts...and need to have outbound invites go through another one. I thought changing the "default" email address (which I've done successfully I believe) would do the trick but it doesn't. Thoughts?

In my TB128.7.0esr I have a Profile with several IMAP-accounts all residing on the same IMAP-server.

For ONE of the accounts, when I do a move (drag-and-drop) of an eMail from A to B (ex: from Inbox to Folder or from folder to Inbox or .....) - in Thunderbird the eMail becomes available in the target, and is removed from the source - on the Server directories the eMail stays in the source and is as well in the target and this until I do a compact or until I close Thunderbird

For OTHER accounts everything happens immediately !

I couldn't find any setting that might imply this kind of behaviour

And yes, I checked, the icon during the drag-and-drop, it doesn't have the +sign on it, so it's NOT a copy

Any ideas what might be going on ?

My Outlook account has folders that are archived on Microsoft server. I cannot access them from Thunderbird. How do I import these folders? I do not want to re-create them again in Thunderbird if possible.

Hi,

I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me.

I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem.

Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder).

If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were.

A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all.

I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue?

Can anyone enlighten me on what is happening?

Thanks, BH

Good afternoon.

There is an IMAP mailbox with a huge array of emails and folders, and a large number of configured filters. The emails that were sent did not open correctly, i.e. we see one header, but a completely different email opens, this is not the case with all emails, selectively. This also happens sometimes in previously received emails, and it also happens that the counter for new unread emails in some folders does not display until you enter this folder. The problem is only when working through the Thunderbird client, it has been going on for more than a year, the client has also been updated many times. This problem is reproduced on other PCs when we are log in this user account . There are no similar problems in the browser. Please help.

Dear Support!

I use the lastest version of Thunderbird and i got a very strange problem. I never had this problem before.

I have 3 different email (all POP3) and all of this do the same. Everytime when i write an email to anybody and i attach anything (like pdf, or docx) the program needs to 3-4 sec to get ready attach (all of the 3 account has this problem). The attachment size not non-influential, because 200kb and 12MB are needs the same time. I deleted the history, cookies, everything. The PC is very good, i5-10500 / 8GB DDR4 / 256GB NVMe SSD / Windows 11. I tried to disable the virus protection (ESET NOD Internet Security), but did not bring improvement.

Do you have any suggestion for the repair?

Thank you in advance.

Gergely Záray zaraygergely@gmail.com

I would like to be able to have a custom software program create a text email in a subdirectory where Thunderbird would pick it up and email it out. Is this possible with Thunderbird?

I have been moving old emails into my local folders which are on an external hard drive.

I have successfully moved a few hundred emails but now get the following message when I try to copy or move any more emails to the local folders:

"The messages could not be moved or copied to folder 'discogs on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Deleted, and then choose Compact Folders, and then try again."

I have plenty of space left on my external hard drive (650 GB, drive is only 25% used).

I have tried emptying all deleted folders (both from the account I am trying to move the emails from, and the local folders drive), and compacting folders, no effect.

I am wondering if there is some kind of maimum size limit on the local folders directory, either in Thunderbird or on my hard drive, that I need to reset ?

I am running Thunderbird 115.10.1 (64 bit) on Windows 7.

Any help appreciated.

Hello, I would like to know how the retention policy effects sub-folders. Does the Retention Policy (RP) propagate down to sub-folders?

Example: I create a folder in my EM account, call it folder1. I go into the RP tab and un-check the use global settings and choose never delete EM's. I then create folder2 as a sub-folder of folder1 and create a RP, un-check use global settings and select delete EM's older than "x" days.

Will folder1's RP take president over folder2's RP and never delete EM's or will folder2's RP override folder1's RP and delete EM's older than "x" days according to folder2's RP?

My OS is Linux Mint 22.1 Cinnamon, Cinnamon Ver. 6.4.6 Thunderbird-Nebula 128.7, 64Bit for Linux Mint-001 - 1.0

Thank you, MA

"Nothing happens here" after the Microsoft OS install Thunderbird stopped working. I had no menu bar but it did download messages. I reinstalled Thunderbird and it installed Outlook then Thunderbird. I have a menu bar but none of the tasks is accessible. It downloads messages but I cannot open, delete or move them. I need to go to task manger to close the app. When I go there, there are multiple tasks for Thunderbird. Tried a shift start but I could not even see the inbox after deselecting addons. Just the menu bar and the rest is a blank page.

Tried a screen shot but this does not work.

Hi, I have an issue that is very annoying. I recently upgraded from brother HLL5200 to HLL5210 printer. Since that upgrade, all emails printed via logmein/thunderbird/brother printer are printing in 1/4 of the normal size (tiny print in top left hand side of page). This applies to emails I try to print, as well as attachments. I have no other printer, so I cant test elsewhere. Thunderbird troubleshooting mode does not help. Brother studied it and said its not a printer issue. Logmein studied it and said its not a logmein issue. My tech support guy thinks it may be a driver incompatibility between logmein and thunderbird. Can anyone help? Please contact me at nathan@nrosencanada.com thanks!

Greetings, For some reason entire inbox contents are gone... repair folder does nothing, settings show nothing is to be deleted without approval. Logged into my email on a different computer so the inbox would load in from the server cloud... loaded the entire sent msgs box... and nothing for the inbox....

I definitely didnt delete anything... this is a work email... need my inbox back asap

-Will