ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I would like to change the email for my Downloadhelper license

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย computerman

more options

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36.

edit: removed personal information for your protection. (philipp)

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36. <sub>edit: removed personal information for your protection. (philipp)</sub>

เปลี่ยนแปลงโดย philipp เมื่อ

วิธีแก้ปัญหาที่เลือก

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
more options

Thanks for the information I sent an email to sales for downloadhelper.