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I send on my default account but they receive from another account

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  • 2 have this problem
  • 23 views
  • Last reply by satcal

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It recently started happening to me. i.e. I get an email addressed to my business email and click reply, send it and then I get THEIR next reply addressed to my personal email! When I go back to check, I see it was sent from my personal email!

It recently started happening to me. i.e. I get an email addressed to my business email and click reply, send it and then I get THEIR next reply addressed to my personal email! When I go back to check, I see it was sent from my personal email!

Chosen solution

Gmail has an interesting quirk. It may also apply to other email providers, but I have never tried seeing up multiple accounts on other services.

If you have 4 Gmail accounts, say, A, B, C and D, then each needs to have its own specific SMTP server settings. If you have set account A up then added B, it's quite likely that Thunderbird will have offered you the SMTP you set up when creating account A. And while it doesn't show when composing a message, if account B is using account A's SMTP, the message will appear to have been sent "from" account A. And a reply to this message would be addressed to your account A.

The solution is to ensure that you have 4 SMTP server settings, for accounts A, B, C and D, and each account is set to use its appropriate SMTP server. It's important when creating the various SMTP server settings to name them so you tell them apart.

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Are either of your accounts with Gmail?

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satcal said

It recently started happening to me. i.e. I get an email addressed to my business email and click reply, send it and then I get THEIR next reply addressed to my personal email! When I go back to check, I see it was sent from my personal email!

Yes, all gmail. I have about 4 accounts

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Chosen Solution

Gmail has an interesting quirk. It may also apply to other email providers, but I have never tried seeing up multiple accounts on other services.

If you have 4 Gmail accounts, say, A, B, C and D, then each needs to have its own specific SMTP server settings. If you have set account A up then added B, it's quite likely that Thunderbird will have offered you the SMTP you set up when creating account A. And while it doesn't show when composing a message, if account B is using account A's SMTP, the message will appear to have been sent "from" account A. And a reply to this message would be addressed to your account A.

The solution is to ensure that you have 4 SMTP server settings, for accounts A, B, C and D, and each account is set to use its appropriate SMTP server. It's important when creating the various SMTP server settings to name them so you tell them apart.

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Thanks a lot! I wasn't sure how to do what you said about setting up 4 different ones but when I went into the SMTP settings I saw the username was not set to the default account! I changed it to the correct one and it seems to have worked. Again, thanks for taking the time to help.