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Safe mode

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

fotisstrvdm
fotisstrvdm
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I can't log into any site. It says safe connection failed. Nothing works on internet explorer or google chrome or mozilla. I've tried everything and I can't do nothing

I can't log into any site. It says safe connection failed. Nothing works on internet explorer or google chrome or mozilla. I've tried everything and I can't do nothing

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.